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Thread: Compte délié et perdu du coup

  1. #1

    Compte délié et perdu du coup

    Bonjour ,
    J'avais lié mon premier compte Sissou ,
    ID :14590581
    À mon compte Google play , mais je n'arrive plus à me connecter à partir de là et me laisse que mon compte Facebook ,
    Alors j'ai déjà essayé de contacter le service client , cela fait plus de 2 jours que j'attend et sans réponse .
    Alors je vous demande si c'est possible d'y remédier à ce problème ?
    Cordialement.

  2. #2
    Quote Originally Posted by Sissou View Post
    Bonjour ,
    J'avais lié mon premier compte Sissou ,
    ID :14590581
    À mon compte Google play , mais je n'arrive plus à me connecter à partir de là et me laisse que mon compte Facebook ,
    Alors j'ai déjà essayé de contacter le service client , cela fait plus de 2 jours que j'attend et sans réponse .
    Alors je vous demande si c'est possible d'y remédier à ce problème ?
    Cordialement.
    Dear Liege
    Sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by PM as a proof of account ownership. And please also give us the new user id you see on your device now. And then our admin will determine if he will re-link your account. Thanks.

    Best Regards
    James

  3. #3
    I sent you all screen on assistance pm, and I had a message which told me my account were removed, but when I try to connect it's failed , I sent you a second message , but it's hard to communicate if game answer me only once a week ... I really need to get back my account , or I'll lost another server friend 😢

  4. #4
    Quote Originally Posted by Sissou View Post
    I sent you all screen on assistance pm, and I had a message which told me my account were removed, but when I try to connect it's failed , I sent you a second message , but it's hard to communicate if game answer me only once a week ... I really need to get back my account , or I'll lost another server friend 
    Dear Liege
    I don't see your PM in my forum inbox. Did you see any error message after sending the message please? Thanks.

    Best Regards
    James

  5. #5
    Old Account which I try to get back :
    Sissou
    ID : 14590581

    my actual Google Line account :
    Solayna
    ID : 17536497

  6. #6
    And my screen were posted on game assistance , " Service client" rubric

  7. #7
    Quote Originally Posted by Sissou View Post
    And my screen were posted on game assistance , " Service client" rubric
    Dear Liege
    I am sorry. I cannot help if we don’t see the screenshot. I think our in-game support will help you soon when he sees your screenshot. Thanks.

    Best Regards
    James

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