Results 1 to 15 of 15

Thread: Black screen

  1. #1

    Black screen

    I cannot get to my game Evony The Kings Return. When I try I get the company logo screen, then the screen with the loading bar. When it gets to nearly 100% I get a black screen.
    Because of this screw up, I have lost all troops, RSS and a green sub.
    The name on the account is ❣️Witchy. Could you please, please, please get this fixed?!

  2. #2
    Still waiting. Still can't play my game.

  3. #3
    Quote Originally Posted by WitchFire View Post
    I cannot get to my game Evony The Kings Return. When I try I get the company logo screen, then the screen with the loading bar. When it gets to nearly 100% I get a black screen.
    Because of this screw up, I have lost all troops, RSS and a green sub.
    The name on the account is ❣️Witchy. Could you please, please, please get this fixed?!
    Dear Liege
    Sorry for the inconvenience. Could you take a screenshot of where you stuck and tell us your in-game name to check please? And please try uninstall and reinstall the game and see if it helps. Thanks.

    Best Regards
    James

  4. #4
    James why am I being ignore my post has been skip even tho I posted before those above me can I please recieve assistance on my issuse

  5. #5
    Tried uninstalling and reinstalling. Still the same problem.

  6. #6

  7. #7

  8. #8
    Quote Originally Posted by WitchFire View Post
    Still waiting. Still can't play my game.
    Dear Liege
    And please also tell us your device model which would help us reproduce the problem. Thanks.

    Best Regards
    James

  9. #9

  10. #10
    Quote Originally Posted by WitchFire View Post
    Droid Turbo2.
    Dear Liege
    Our developer will look into your case soon. Thanks.

    Best Regards
    James

  11. #11
    Thank you, James. If it helps, this happening to another person in my group.
    I'll have her come on here to let you and developers know what is going on.

  12. #12
    Quote Originally Posted by WitchFire View Post
    Thank you, James. If it helps, this happening to another person in my group.
    I'll have her come on here to let you and developers know what is going on.
    Dear Liege
    Could you also tell us your friend's in-game name and his device model for us to check please? Thanks.

    Best Regards
    James

  13. #13
    Her name is Dobbyn. I guess her issue resolved itself.
    Wish mine would.

  14. #14
    Quote Originally Posted by WitchFire View Post
    Her name is Dobbyn. I guess her issue resolved itself.
    Wish mine would.
    Dear Liege
    Our developer told me that we could log in your account with our development client. Please uninstall the game and remove the game data completely and reinstall the game again and it would work. Or could you tell us your phone's resolution to check please? It might have something to do with the phone resolution. Thanks.

    Best Regards
    James

  15. #15

    I too have this issue... I deleted my Game data and uninstalled Still have the issue

    Quote Originally Posted by James0222 View Post
    Dear Liege
    Could you also tell us your friend's in-game name and his device model for us to check please? Thanks.

    Best Regards
    James
    I too have this issue! I deleted my Game data and uninstalled... Still have the issue, Please fix this... I'm using a Huawie Mate 20 Pro
    Click image for larger version. 

Name:	Screenshot_20200801_000342_com.topgamesinc.evony.jpg 
Views:	0 
Size:	20.2 KB 
ID:	1852
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	Screenshot_20200801_000342_com.topgamesinc.evony.jpg 
Views:	0 
Size:	20.2 KB 
ID:	1851  

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •