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Thread: Purchased items haven't been received on my account

  1. #1

    Exclamation Purchased items haven't been received on my account

    The item was purchased through Apple, here is the details for you to check the purchase:

    Apple ID: Kautionrai14@gmail.com
    Price: $159.99
    Date: 14 Oct 2017
    ORDER ID: MT73Z41X1M
    DOCUMENT NO: 116179705144
    In game ID: 14899603

    Please can you review the purchase because I can assure you I haven't received the items for it.
    Last edited by Kryp; 10-18-2017 at 05:04 PM.

  2. #2
    Quote Originally Posted by Kryp View Post
    The item was purchased through Apple, here is the details for you to check the purchase:

    Apple ID: Kautionrai14@gmail.com
    Price: 4.99
    Date: 04 Oct 2017
    SEQUENCE NO: 1-1388999678
    ORDER ID: MMJ8YTLZ99
    DOCUMENT NO: 189178930966
    In game ID: 14899603

    Please can you review the purchase because I can assure you I haven't received the items for it.
    Dear Liege
    Sorry for the inconvenience that our system may have missed your order. Please attach or link a screenshot of this order here or by PM. And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    James

  3. #3
    Attachment 691Attachment 691
    Please delete my picture once you view it as it contains private information.

  4. #4
    Quote Originally Posted by Kryp View Post
    Attachment 691Attachment 691
    Please delete my picture once you view it as it contains private information.
    Dear Liege
    The attachment doesn't work. And maybe you could send private message to me if the information is sensitive to you. Thanks.

    Best Regards
    James

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