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Thread: Account lost

  1. #1

    Account lost

    This account called thunder Nut is my alt account and I lost access to it, can you please help me get it back?

  2. #2
    Quote Originally Posted by Thunder Nut View Post
    This account called thunder Nut is my alt account and I lost access to it, can you please help me get it back?
    Dear Liege
    Did you link it with your facebook or Google play or Game Center please? If not, please create a new account and link it with one of these platform's. And then give us new user id number you see in the monarch detail view, so that we could replace it with your main. Thanks.

    Best Regards
    James

  3. #3

  4. #4
    Dear Liege
    Sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by PM as a proof of account ownership. Thanks.

    Best Regards
    James

  5. #5

  6. #6
    Dear Liege
    We are so sorry that the transaction in the screenshot is not matched to any of your transactions. Please attach another one and make sure that it's for your main account.

    Best Regards
    James

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