Awkward and shameful customer support. After 8 days the problem was not resolved. Respond every 24 hours if everything is okay, they ask for inconceivable things as they have all the logs. Saturdays and Sundays do not even dare to answer. But our money takes them 24 hours a day. I appeal to all players, we no longer buy any packages, even bids, let's see if they are worthy to hear. Answer my post and see if you agree with me.