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Thread: Gems Disappeared

  1. #1

    Gems Disappeared

    I purchased a food bundle for 900 gems. And the system gave me the 1 bundle but took 3,239 + of my gems. How do I get them back? ID. 15695363

    This morning I received this message from customer service:

    "5 2017-05-06 05:53:39 15695363 55 - Production-55 cevonymob_web8 BuyItem buyItemInStore_979 5337 2837 -2500

    You also have bought an item with 2500 gems, please refer to above game logs."

    Ok problem solved. Thank you.
    Last edited by Vela Cetus; 05-06-2017 at 09:04 AM. Reason: Adding Update

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