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Thread: Lost purchase

  1. #1

    Lost purchase

    Hi.
    I spend my money for purchase in game and don't get back check for this. And I don't get pack of gems in inventory. Please help. My Id is 13102040
    Thank you.

  2. #2
    Now I have a ticket by apple for my purchase but didn't have grow pack

  3. #3

  4. #4
    Quote Originally Posted by Shay View Post
    Hi.
    I spend my money for purchase in game and don't get back check for this. And I don't get pack of gems in inventory. Please help. My Id is 13102040
    Thank you.
    Dear Liege
    Sorry for the inconvenience that our system missed your order. Please tell us your Account ID and attach or link a screenshot of your iTunes Order Receipt email you received from Apple or your iTune Purchase History here. And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    James

  5. #5
    Quote Originally Posted by James0222 View Post
    Dear Liege
    Sorry for the inconvenience that our system missed your order. Please tell us your Account ID and attach or link a screenshot of your iTunes Order Receipt email you received from Apple or your iTune Purchase History here. And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    James
    My ID: 13102040
    Screenshot with apple ticket: https://r56i.imgup.net/IMG_00114ce1.PNG

  6. #6
    All good. Thanks for the help James.

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