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Thread: Server Update Protection bubble lost

  1. #1

    Server Update Protection bubble lost

    I have a player that before update last evening bubble his account and after update he protection rune was discontinued. I'm looking for assistance with understanding what mY have caused this to happen. I'm also seeking help with restoring what he had lost. This would be very much appreciated.
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    Loop
    Server 11
    Alliance: The wolf pack

  2. #2
    Dear Liege
    We don't see any abnormal bubble behavior from the log. Your 24-hour Truce Agreement just disappeared 24 hours after you had used it. Thanks.

    Best Regards
    James



    122 2017-01-18 21:41:33 10826859 11 - Production-11 cevonymob_web18 - - 24 Hour Truce Agreement (978) 1 0
    123 2017-01-18 10:45:35 10826859 11 - Production-11 cevonymob_web18 - clearPeaceShield_expired
    223 2017-01-17 10:27:15 10826859 11 - Production-11 cevonymob_web18 - - 24 Hour Truce Agreement (978) 2 1

  3. #3
    James,

    I wish that was the case. The bubble had been redone prior to the update. I don't agree with what you sent as being that it ended since I have a 24 truce Protection missing from inventory. Was trying to help this player out as to keep him active on game but I will let him know that there is nothing that can be done. Thank you for looking into this.

    Loop

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