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Thread: Customer support will not respond to me either

  1. #16
    Quote Originally Posted by Lmoody01 View Post
    Id: 10421524
    Dear Liege
    The log shows that you received all the bonus from the packages on 10th. And please tell us what bonus it should be for your 3rd's orders. Thanks.

    Best Regards
    James



    835 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] 500K Food Box (5) 0 240
    834 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] 12 Hour Speed Up (964) 5 8
    833 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] Speaker (47) 143 148
    832 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] 60 Minute Speed Up (951) 26 56
    831 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] 5K Monarch EXP (29) 0 10
    830 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] 15 Minute Speed Up (976) 750 900
    829 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] Adv City Teleporter (46) 39 42
    828 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] 500K Lumber Box (10) 0 240
    827 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] VIP 7 Days (957) 11 12
    826 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] Platinum Alliance Package (2543) 0 1
    825 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] 3 Hour Speed Up (980) 10 25
    824 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] 5K General EXP (1008) 52 62
    823 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] 30 Minute Speed Up (963) 210 290
    822 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] Intermediate Material Chest (1637) 0 100
    821 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] 10 Minute Speed Up (950) 825 1125
    836 2016-10-11 08:09:02 10421524 7 - Production-7 cevonymob_web1 - openPackage_2628Package:[The Most Indispensable Food and Lumber Sale!] 24 Hour Truce Agreement (978) 26 29

  2. #17
    James,

    It was the buy three and get a bonus. It included gold and several speedups. It is under promotions.
    Last edited by Lmoody01; 10-13-2016 at 06:25 PM.

  3. #18
    Dear Liege
    Thank you for being patient with us. We've just re-sent the rewards to you. Thanks again.

    Best Regards
    James

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