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Thread: Loss access

  1. #1

    Loss access

    Hi I lost access to my acc itís if is 22994435
    My new monarch is 24950528
    Both account I use same device to create in same country/ip thanks

  2. #2
    Quote Originally Posted by Jammers View Post
    Hi I lost access to my acc itís if is 22994435
    My new monarch is 24950528
    Both account I use same device to create in same country/ip thanks
    Dear Liege
    We can see that you were still be able to login the game and just applied a 3-day truce agreement. Maybe our other representative has helped you retrieve the account. Thanks.

    Best Regards
    James

  3. #3
    Quote Originally Posted by James0222 View Post
    Dear Liege
    We can see that you were still be able to login the game and just applied a 3-day truce agreement. Maybe our other representative has helped you retrieve the account. Thanks.

    Best Regards
    James
    No I still do not have access. I have only contact you guys via this post.

  4. #4
    Quote Originally Posted by Jammers View Post
    No I still do not have access. I have only contact you guys via this post.
    Dear Liege
    Please confirm your user id is correct. The user id you provided is still being played after you said that you could not login. And if you find that you gave a wrong id. Please send in-game support tickets for help in the following days because I will not be here for the next few days. Thanks.

    Best Regards
    James

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