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Thread: Battlefield glitch

  1. #1

    Battlefield glitch

    Our alliance battlefield ranking gaugemela was 187 last night. We played and won our game yesterday but somehow our alliance lost points and our alliance ranking dropped below top 300. I had enough points for season rankings but did not get there because of this glitch. The guide said winning a game awards your alliance points while losing loses points. Well we won but still lost points, it is not fair

  2. #2
    Quote Originally Posted by atno2 View Post
    Our alliance battlefield ranking gaugemela was 187 last night. We played and won our game yesterday but somehow our alliance lost points and our alliance ranking dropped below top 300. I had enough points for season rankings but did not get there because of this glitch. The guide said winning a game awards your alliance points while losing loses points. Well we won but still lost points, it is not fair
    Dear Liege
    Sorry for the inconvenience. Could you tell us your user id number to check please? Thanks.

    Best Regards
    James

  3. #3
    Id 22697540. If you need proof i have all the screenshots saved that we were undefeated in bog battle logs for the past 2 months and my score for all 4 games

  4. #4
    Quote Originally Posted by atno2 View Post
    Id 22697540. If you need proof i have all the screenshots saved that we were undefeated in bog battle logs for the past 2 months and my score for all 4 games
    Dear Liege
    Our developer told me that it's a known bug that the game client doesn't show the correct number in a certain extreme situations. Please post a screenshot and we will try to request for the compensation for you. Thanks.

    Best Regards
    James

  5. #5

    Glitch

    The first image shows our battlefield rank during the 4th week of the season
    https://imgur.com/a/2kCG9DC

    The second image shows that we lost over 2.3k points and dropped out of top 300 ranking
    https://imgur.com/a/ESTBAb2

    The third image show that winning a game adds points and losing loses points
    https://imgur.com/a/RabHbaQ

    The 4th image shows that we won all 4 of our games during the season.
    https://imgur.com/a/2WorIcK

    The 5th,6th,7th,8th image shows my score for those 4 games which matches the date, score, and opponent from the 4th image
    https://imgur.com/a/2bnqjUY
    https://imgur.com/a/Fd60Ts7
    https://imgur.com/a/LMPsWkI
    https://imgur.com/a/lFQmsbx

    And the final image shows the season rankings for this season
    https://imgur.com/a/wA19ezG

    My total scores add up to 6387, which is more than enough to make seasons but due to the glitch, i was unable to. I worked my neck off this month and used a lot of supplies. So can you please manually unlock the strategy expert glory for me which gives the purple wings and the ring of fafnir?

  6. #6
    Quote Originally Posted by atno2 View Post
    The first image shows our battlefield rank during the 4th week of the season
    https://imgur.com/a/2kCG9DC

    The second image shows that we lost over 2.3k points and dropped out of top 300 ranking
    https://imgur.com/a/ESTBAb2

    The third image show that winning a game adds points and losing loses points
    https://imgur.com/a/RabHbaQ

    The 4th image shows that we won all 4 of our games during the season.
    https://imgur.com/a/2WorIcK

    The 5th,6th,7th,8th image shows my score for those 4 games which matches the date, score, and opponent from the 4th image
    https://imgur.com/a/2bnqjUY
    https://imgur.com/a/Fd60Ts7
    https://imgur.com/a/LMPsWkI
    https://imgur.com/a/lFQmsbx

    And the final image shows the season rankings for this season
    https://imgur.com/a/wA19ezG

    My total scores add up to 6387, which is more than enough to make seasons but due to the glitch, i was unable to. I worked my neck off this month and used a lot of supplies. So can you please manually unlock the strategy expert glory for me which gives the purple wings and the ring of fafnir?
    Dear Liege
    We will forward these pictures and your id to our developers. And our developer told me that the total power of your battlefield participants are also important to your Alliance's score which is also shown in your third screenshot. That means if your allies' power dropped significantly, your Alliance Score will be affected as well. Thanks.

    Best Regards
    James

  7. #7
    Yes I understand that alliance power affects the amount of points but a winning is gaining points even if it is fewer while losing loses points. Score should not have gone negative from a win 🤔

  8. #8
    Quote Originally Posted by atno2 View Post
    Yes I understand that alliance power affects the amount of points but a winning is gaining points even if it is fewer while losing loses points. Score should not have gone negative from a win 樂
    Dear Liege
    We will try to ask our developer and see that if we could make the scoreboard makes more sense or makes the score less confusable. Our developer meaned that when your allliance members lose power. It will be reflected in your Alliance Score directly. On your case, that is the score you won could not cover up the power your Alliance lost. And our developer admitted that it was not well documented or explained in the rules. Thanks.

    Best Regards
    James

  9. #9
    Any chance i can still get the glory manually unlocked?

  10. #10
    Quote Originally Posted by atno2 View Post
    Any chance i can still get the glory manually unlocked?
    Dear Liege
    Which glory do you refer to please?

    Best Regards
    James

  11. #11
    Strategy expert glory, please and thank you

  12. #12
    Quote Originally Posted by atno2 View Post
    Strategy expert glory, please and thank you
    Dear Liege
    I will try to write an report for you. Thanks.

    Best Regards
    James

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