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Thread: Merge Ranking

  1. #1

    Merge Ranking

    After 31 and 47 merged I was dropped 28 spots in the rank ranking. I have spent 1000 gems a day on the offering to get to where I was in the ranking for two years. I have submitted a screenshot via the customer support interface four times but it appears to be broken. No response and tickets disappear. Please refund my 730k gems.

  2. #2
    Dear Liege
    We are sorry that it's normal that player's ranking dropped after the merge. But it's supposed that each server has around 2000 daily active users and 5000 monthly active users. When the monthly active users drop below a certain point. We will have to trigger the server merge procedure. And most likely the merger will happen. Thanks.

    Best Regards
    James

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