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Thread: account lost

  1. #1

    account lost

    i lost my account it is no longer connected my facebook.. player ID 17843559 new ID 24536751 i dont know how this happened here are some purchase historys i could find
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  2. #2
    Quote Originally Posted by UndeadFunky View Post
    i lost my account it is no longer connected my facebook.. player ID 17843559 new ID 24536751 i dont know how this happened here are some purchase historys i could find
    Click image for larger version. 

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ID:	1748Click image for larger version. 

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ID:	1749Click image for larger version. 

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    Dear Liege
    We will process your request as soon as possible. Thanks.

    Best Regards
    James

  3. #3
    Hey i i try to link my account with my game center and it got me to a new account and now i cant go back to the other one i checked and is still there so can you guys please help me, i created the account yesterday and the issue started today

    name is: Soul3ater
    server : 124

  4. #4
    Quote Originally Posted by James0222 View Post
    Dear Liege
    We will process your request as soon as possible. Thanks.

    Best Regards
    James
    james still no responds ? youve helped multiple people and i get nothing feels bad man

  5. #5

  6. #6
    Quote Originally Posted by James0222 View Post
    Dear Liege
    We will process your request as soon as possible. Thanks.

    Best Regards
    James
    5 days ago this was sent still nothing cant believe i waste money somewhere i cant even get help

  7. #7
    Quote Originally Posted by UndeadFunky View Post
    5 days ago this was sent still nothing cant believe i waste money somewhere i cant even get help
    Dear Liege
    Hi, sorry about that. I forgot to update the progress here. We can see that the account has not been played for months. And the IP and device were also changed since the last login. Even though you provided some receipt screenshots. We still cannot confirm that you are the owner of the account. Please tell us when the last time you logged in was. And if possible, login the new account once with your old device. Thank you.

    Best Regards
    James

  8. #8
    Quote Originally Posted by James0222 View Post
    Dear Liege
    Hi, sorry about that. I forgot to update the progress here. We can see that the account has not been played for months. And the IP and device were also changed since the last login. Even though you provided some receipt screenshots. We still cannot confirm that you are the owner of the account. Please tell us when the last time you logged in was. And if possible, login the new account once with your old device. Thank you.
    Best Regards
    James
    I think the last time i logged in was around end of January beginning February I switch phone carriers so i no longer have the old device

  9. #9
    james please help i want to play my game again that ive spent money on

  10. #10
    Quote Originally Posted by James0222 View Post
    Dear Liege
    We will process your request as soon as possible. Thanks.

    Best Regards
    James
    guess you'll never respond or let my messages go through

  11. #11
    Quote Originally Posted by UndeadFunky View Post
    guess you'll never respond or let my mcdvoice messages go through
    lol thats what happened to me. i showed my concern over same issue from my previous account but got no respond afterwards
    Last edited by guptaandrew; 06-30-2019 at 06:11 PM.

  12. #12
    Quote Originally Posted by guptaandrew View Post
    lol thats what happened to me. i showed my concern over same issue from my previous account but got no respond afterwards
    Dear Liege
    We cannot help if you don't remember your email.

    Best Regards
    James

  13. #13
    Originally Posted by Soul3ater
    Hey i i try to link my account with my game center and it got me to a new account and now i cant go back to the other one i checked
    essay service today and is still there so can you guys please help me, i created my account yesterday and the issue started today

    name is: Soul3ater
    server : 124
    Hello,

    Have you tried to clear cache and cookies and then login again? Or one more option is to delete the game and install it anew. I had issues after Windows 10 updates.
    Last edited by ScottElliff; Yesterday at 11:59 AM. Reason: typo

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