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Thread: Update to 3.7 server 114

  1. #1

    Update to 3.7 server 114

    I logged in yesterday and got a notice about upgrading to version 3.7 I pressed update and now I can't login it just flashes top games and crashes? Ranger 24 server 114.

  2. #2
    Quote Originally Posted by Ranger24 View Post
    I logged in yesterday and got a notice about upgrading to version 3.7 I pressed update and now I can't login it just flashes top games and crashes? Ranger 24 server 114.
    Dear Liege
    Does the problem still exist please? If so, could you tell us your user id to check please? We tried to find Ranger 24 but our admin could not find any match.

    Best Regards
    James

  3. #3
    Yes it does I don't have my user id I thought my account was linked to my email

  4. #4
    Quote Originally Posted by Ranger24 View Post
    Yes it does I don't have my user id I thought my account was linked to my email
    Dear Liege
    Please try to get your user id or the exact spelling of your in-game name so that we could have a check.

    Best Regards
    James

  5. #5
    Ranger24 but it was Ranger23 originally alliance the cat house Tch

  6. #6
    Quote Originally Posted by Ranger24 View Post
    Ranger24 but it was Ranger23 originally alliance the cat house Tch
    Dear Liege
    Our developer will try login your account and see if we can collect any error log. You could also try reinstall the game which would probably work. Thanks.

    Best Regards
    James

  7. #7

  8. #8
    Quote Originally Posted by Ranger24 View Post
    Have tried
    Dear Liege
    Could you tell us your device model to check please? Thanks.

    Best Regards
    James

  9. #9
    Ipad model MD785LL/B version 8.2 12D508

  10. #10
    Quote Originally Posted by Ranger24 View Post
    Ipad model MD785LL/B version 8.2 12D508
    Dear Liege
    Our developer tried it on our device and we could get through TOP GAMES logo with your account. Please take a screenshot of the closest moment where you could take a screenshot before it crashes. So that we could locate what the problem is. Thanks.

    Best Regards
    James

  11. #11
    Click image for larger version. 

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ID:	1728 the top games logo is as far as it goes.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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  12. #12
    Quote Originally Posted by Ranger24 View Post
    Click image for larger version. 

Name:	image.jpg 
Views:	0 
Size:	40.8 KB 
ID:	1728 the top games logo is as far as it goes.
    Dear Liege
    Thank you. Our developer will look into your problem soon. Before our developer could locate the problem, please try close other running apps and see if it would work. Thanks.

    Best Regards
    James

  13. #13
    tried it didn't make a difference

  14. #14
    Quote Originally Posted by Ranger24 View Post
    tried it didn't make a difference
    Dear Liege
    Our developer told me that we tried to login your game and I was working on our devices. Is your iOS updated to the latest version yet please? We can see that we have some players who are using the same model as yours but it looks like that theirs are working. If you have another iOS device, you could try and see if it's working on it. Thanks.

    Best Regards
    James

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