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Thread: Troops To wounded did not calculate Correctly

  1. #1

    Troops To wounded did not calculate Correctly

    Hello,

    So I joined a rally during svs at 22:14 on the 13/01/19 GMT and i did not get the correct death to wouned that i should have gotten. Based on the numbers on the report my death to wounded was around 34% When with all my talents, general sent, research and frost dragon my death to wounded should be around 67% for the troop type involved which is archers. So out of all the archers i sent a total of 205,000 was wonded/killed when with my current talents, research and general i should have had 137,000 wounded. However, the report clearly shows that only 68,000 archers are wouned. Please find my evidence below. I would consider this solved for the wasted sources i had to use which was 24 as it was 2 per revive 12 times. So i will accept 24k gems or soruces as repayment.

    I am on sever 39 and my player ID- 13952186

    I look forward to having this resolved.

    Many Thanks

    The senate

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    As i can only attach 5, i will post the remaining in a reply as soon as possible.

  2. #2
    Quote Originally Posted by The Senate View Post
    Hello,

    So I joined a rally during svs at 22:14 on the 13/01/19 GMT and i did not get the correct death to wouned that i should have gotten. Based on the numbers on the report my death to wounded was around 34% When with all my talents, general sent, research and frost dragon my death to wounded should be around 67% for the troop type involved which is archers. So out of all the archers i sent a total of 205,000 was wonded/killed when with my current talents, research and general i should have had 137,000 wounded. However, the report clearly shows that only 68,000 archers are wouned. Please find my evidence below. I would consider this solved for the wasted sources i had to use which was 24 as it was 2 per revive 12 times. So i will accept 24k gems or soruces as repayment.

    I am on sever 39 and my player ID- 13952186

    I look forward to having this resolved.

    Many Thanks

    The senate

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    As i can only attach 5, i will post the remaining in a reply as soon as possible.
    Dear Liege
    Hi, I just reported your case to our developers but our developers have not responded yet. And from the screenshot, I can see that the total wounded/killed ratio is about 50%. Can you take the screenshots for the other 17-18% buff please? Thanks.

    Best Regards
    James

  3. #3
    Quote Originally Posted by James0222 View Post
    Dear Liege
    Hi, I just reported your case to our developers but our developers have not responded yet. And from the screenshot, I can see that the total wounded/killed ratio is about 50%. Can you take the screenshots for the other 17-18% buff please? Thanks.

    Best Regards
    James
    Hi James

    I was unable t0 p0st m0re than 5 images, i have attached the rest.

    Thanks The Senate

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  4. #4
    Quote Originally Posted by The Senate View Post
    Hi James

    I was unable t0 p0st m0re than 5 images, i have attached the rest.

    Thanks The Senate

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    Dear Liege
    One of our colleagues told me that your opponent may have a debuff which could neutralize part of your Wounded conversion buff. Please confirm that if it is shown in the battle report. Thanks.

    Best Regards
    James

  5. #5
    Quote Originally Posted by James0222 View Post
    Dear Liege
    One of our colleagues told me that your opponent may have a debuff which could neutralize part of your Wounded conversion buff. Please confirm that if it is shown in the battle report. Thanks.

    Best Regards
    James
    Hi James

    I can say with 100% certainty that there is no debuff in the current game that works in this way so i am actually unable to show it in the report due to it not actually existing. Maybe he is confused about a future update? But please find all generals that were on the defenders side (1 wall general and 8 sub generals).

    Thanks The Senate

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  6. #6
    Quote Originally Posted by The Senate View Post
    Hi James

    I can say with 100% certainty that there is no debuff in the current game that works in this way so i am actually unable to show it in the report due to it not actually existing. Maybe he is confused about a future update? But please find all generals that were on the defenders side (1 wall general and 8 sub generals).

    Thanks The Senate

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    Dear Liege
    Sorry for the inconvenience. We've just re-sent 69K Tier 12 ranged troops to you. Thanks.

    Best Regards
    James

  7. #7
    Quote Originally Posted by James0222 View Post
    Dear Liege
    Sorry for the inconvenience. We've just re-sent 69K Tier 12 ranged troops to you. Thanks.

    Best Regards
    James
    Thanks for dealing with the issue I am very grateful but i have noticed an issue maybe a typo when returning my troops as i got 69k t11 not t12

    Troops update-
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    Total troop count since the end of svs which i healed-
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    You can see from the wounded that the t12 remains the same number but my T11 increased by 69k.

    Thanks The Senate

  8. #8
    Quote Originally Posted by The Senate View Post
    Thanks for dealing with the issue I am very grateful but i have noticed an issue maybe a typo when returning my troops as i got 69k t11 not t12

    Troops update-
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    Total troop count since the end of svs which i healed-
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    You can see from the wounded that the t12 remains the same number but my T11 increased by 69k.

    Thanks The Senate
    Dear Liege
    It was a typo and we are so sorry about that. We will fix it as soon as possible for you. Thanks.

    Best Regards
    James

  9. #9
    Quote Originally Posted by James0222 View Post
    Dear Liege
    It was a typo and we are so sorry about that. We will fix it as soon as possible for you. Thanks.

    Best Regards
    James
    This is great! Thanks for dealing with my issue so quickly

    All the best

    The Senate

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