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Thread: LOOK! EVONY SUPPRESSING MY CLAIM

  1. #1

    LOOK! EVONY SUPPRESSING MY CLAIM

    I made a post asking for help, when james responded i replied back. Now all my replies to that topic require moderator approval so he can come back and claim he helped me to google playstore and claim that i didnt respond. IF ANYONE ELSE IS HAVING THIS ISSUE CONTACT ME. IM ON SERVER 102 ASK FOR BENDABENDER .

    JAMES WHY ARE YOU NOT APPROVING MY REPLIES TO MY OWN POST INVOLVING MY DISMISSED TROOPS? YOU ASKED ME THE DATE. THE DATE IS NOVEMBER 14TH THAT THEY WERE DISMISSED AND I PROVIDED MY ACCOUNT I.D ON MY PREVIOUS POST.

  2. #2
    Quote Originally Posted by Bendabender View Post
    I made a post asking for help, when james responded i replied back. Now all my replies to that topic require moderator approval so he can come back and claim he helped me to google playstore and claim that i didnt respond. IF ANYONE ELSE IS HAVING THIS ISSUE CONTACT ME. IM ON SERVER 102 ASK FOR BENDABENDER .

    JAMES WHY ARE YOU NOT APPROVING MY REPLIES TO MY OWN POST INVOLVING MY DISMISSED TROOPS? YOU ASKED ME THE DATE. THE DATE IS NOVEMBER 14TH THAT THEY WERE DISMISSED AND I PROVIDED MY ACCOUNT I.D ON MY PREVIOUS POST.
    Dear Liege
    From the log, we can see that they were dismissed. But we can write a report and request for troop recovery for you. But as you can see there are too much type of troops there that it may take a very long time to recover, so we would like to turn those lower level troop into the higher level troops you want. Would it work for you with 600K t12 swordsmen and 780k t12 archers please? Thanks.

    Best Regards
    James




    6 2018/11/15 8:06:26 21585382 102 - Production-102 cevonymob_web34 - dismiss Longbow Archers (14) 8538 0 8538
    7 2018/11/15 8:06:23 21585382 102 - Production-102 cevonymob_web34 - dismiss Musketeers (20) 51 0 51
    8 2018/11/15 8:01:49 21585382 102 - Production-102 cevonymob_web34 - dismiss Hussars (22) 24005 0 24005
    9 2018/11/15 8:01:44 21585382 102 - Production-102 cevonymob_web34 - dismiss Traction Trebuchets (35) 11675 0 11675
    10 2018/11/15 8:01:42 21585382 102 - Production-102 cevonymob_web34 - dismiss Heavy Catapults (34) 41122 0 41122
    11 2018/11/15 8:01:33 21585382 102 - Production-102 cevonymob_web34 - dismiss Mounted Conscripts (21) 44028 0 44028
    12 2018/11/15 8:01:30 21585382 102 - Production-102 cevonymob_web34 - dismiss Catapults (31) 217508 0 217508
    13 2018/11/15 8:01:26 21585382 102 - Production-102 cevonymob_web34 - dismiss Trebuchets (32) 106875 0 106875
    14 2018/11/15 8:01:22 21585382 102 - Production-102 cevonymob_web34 - dismiss Elite Spearmen (15) 2585 0 2585
    15 2018/11/15 8:01:20 21585382 102 - Production-102 cevonymob_web34 - dismiss Zweihanders (5) 5105 0 5105
    16 2018/11/15 8:01:15 21585382 102 - Production-102 cevonymob_web34 - dismiss Ballistas (36) 5048 0 5048
    17 2018/11/15 8:01:15 21585382 102 - Production-102 cevonymob_web34 - dismiss Macemen (6) 2532 0 2532
    18 2018/11/15 8:01:14 21585382 102 - Production-102 cevonymob_web34 - dismiss Heavy Ballistas (37) 2648 0 2648
    19 2018/11/15 8:01:13 21585382 102 - Production-102 cevonymob_web34 - dismiss Scorpions (38) 523 0 523
    20 2018/11/15 8:01:13 21585382 102 - Production-102 cevonymob_web34 - dismiss Man-at-Arms (7) 2294 0 2294
    21 2018/11/15 8:01:12 21585382 102 - Production-102 cevonymob_web34 - dismiss Arquebusiers (18) 484 0 484
    22 2018/11/15 8:01:10 21585382 102 - Production-102 cevonymob_web34 - dismiss Janissaries (8) 1329 0 1329
    23 2018/11/15 8:01:09 21585382 102 - Production-102 cevonymob_web34 - dismiss Gravity Trebuchets (39) 1279 0 1279
    24 2018/11/15 8:01:08 21585382 102 - Production-102 cevonymob_web34 - dismiss Imperial Crossbowmen (19) 589 0 589
    25 2018/11/15 8:01:07 21585382 102 - Production-102 cevonymob_web34 - dismiss Crusaders (9) 16 0 16
    26 2018/11/15 8:01:06 21585382 102 - Production-102 cevonymob_web34 - dismiss Imperial Helepolis (40) 1064 0 1064
    27 2018/11/15 8:00:20 21585382 102 - Production-102 cevonymob_web34 - dismiss Europa Archers (124) 69 0 69
    28 2018/11/15 8:00:17 21585382 102 - Production-102 cevonymob_web34 - dismiss Grand Swordsmen (122) 1522 0 1522
    29 2018/11/15 8:00:16 21585382 102 - Production-102 cevonymob_web34 - dismiss Imperial Footknights (10) 1911 0 1911
    30 2018/11/15 8:00:13 21585382 102 - Production-102 cevonymob_web34 - dismiss Templar Warriors (123) 691641 130582 561059
    31 2018/11/15 8:00:11 21585382 102 - Production-102 cevonymob_web34 - dismiss Invincible Archers (125) 1140773 369450 771323

  3. #3
    Yes i would be happy with just the t12 thank you can you do that now

  4. #4
    Yes how long until you can reset my t12. Sorry the fadedrip account i forgot password to so had to make one more account. Can you please get those t12s reset as fast as possible? That will be fine with me the rest are cheap troops

  5. #5
    Quote Originally Posted by BENDBENDE View Post
    Yes how long until you can reset my t12. Sorry the fadedrip account i forgot password to so had to make one more account. Can you please get those t12s reset as fast as possible? That will be fine with me the rest are cheap troops
    Dear Liege
    We've just sent in the report for you. And our admin will send the troops to you after he confirms it. Thanks.

    Best Regards
    James

  6. #6

  7. #7
    I still have not received my troops

  8. #8
    It is 1 week later and my troops still have not been restored!!!!!

  9. #9
    Quote Originally Posted by BENDBENDE View Post
    It is 1 week later and my troops still have not been restored!!!!!
    Dear Liege
    We will remind our admin again. But our admin also told me that he saw that you made a charge back that he needed to ask for our manager's decision before we would do anything in this case. Thanks.

    Best Regards
    James

  10. #10
    I made the charge back because for nearly 2 months you guys have refused to restore troo9s that were dismissed. Theres been no customer support from your guys end its nearly 2 months later. What would anyone do in this case when they receive no customer support and are told they dismissed their own troops and left without a solution. If you guys wouldve helped me in the beginning during my first 3 customer support tickets. I followed googles advice to charge back when I received no help from customer support. I have spent over 24000 dollars and you still refuse to restore my troops why would I continue to spend not let you keep the money I've already spent?

  11. #11
    This whole mess is a result of your guys spotty customer support. You cant take 2 months to fix an issue that you claim your helping me with and then just tell me your not going to help me because I charged back a small percent of my purchases. Restore my troops please this isnt right by any means.

  12. #12
    You already said youd restore the troops I feel like you have to stand by that. The chargeback came after lack of customer support which the fault falls on you guys. It shouldnt take 24 hours at a time to get a response.

  13. #13
    Quote Originally Posted by Benderbender View Post
    You already said youd restore the troops I feel like you have to stand by that. The chargeback came after lack of customer support which the fault falls on you guys. It shouldnt take 24 hours at a time to get a response.
    Dear Liege
    Our manager told me that unless the Charge back is reverted(if it's reversible), we cannot resend the troops to you. Thanks.

    Best Regards
    James

  14. #14
    Then you leave me no choice but to charge back more funds

  15. #15
    Then I have no choice but to charge back further. You are not honoring your word to restore my troops. I charged back a small percent because you refused to address any of my customer support concerns after I was hacked. If your manager does not change his decision I can charge back the other 21k. I can go back up to 6 months to charge back.

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