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Thread: Lost Account

  1. #1

    Lost Account

    Server 39
    Alliance-BDS
    Member- Hell Boy

    The device he had his game loaded on crashed and he had to buy a new one. He started a new game in Evony, went through the tutorial and when he clicked Switch, instead of switching to his main account, it linked the new account to his gmail account that his main account was on.

    He has contacted Support but they have not responded. He only has one day left on his bubble and we are in the midst of a server war. He is in South Africa and cannot access this forum from there. I am attached screen shots of his new account, main account and a Google Play receipt.

    Please expedite the recovery of his main so that he does not get zeroed during the server war, due to no fault of his own. Thank you
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	Hell Boy New account.jpg 
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Name:	Hell Boy Main Account-Lost.jpg 
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Name:	Hell Boy Google Play receipt.jpg 
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  2. #2
    Quote Originally Posted by Seraph View Post
    Server 39
    Alliance-BDS
    Member- Hell Boy

    The device he had his game loaded on crashed and he had to buy a new one. He started a new game in Evony, went through the tutorial and when he clicked Switch, instead of switching to his main account, it linked the new account to his gmail account that his main account was on.

    He has contacted Support but they have not responded. He only has one day left on his bubble and we are in the midst of a server war. He is in South Africa and cannot access this forum from there. I am attached screen shots of his new account, main account and a Google Play receipt.

    Please expedite the recovery of his main so that he does not get zeroed during the server war, due to no fault of his own. Thank you
    Dear Liege
    Sorry for the inconvenience. We will process your request as soon as possible. Thanks.

    Best Regards
    James

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