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Thread: I can not restore my account

  1. #1

    I can not restore my account

    Hello
    My phone's broken. Today I restored it, but now there is no access to my account. The account was not attached to the facebook. What to do?

  2. #2
    Quote Originally Posted by !Колян! View Post
    Hello
    My phone's broken. Today I restored it, but now there is no access to my account. The account was not attached to the facebook. What to do?
    Dear Liege
    Sorry for the inconvenience. For security purpose, if you ever made any purchase, please link or attach the screenshots of your purchase history by PM as a proof of account ownership. And then please post a comment and give us your old and the new user id number you see on your device now. And then our admin will determine if he will re-link your account.
    And there's a compatibility problem between the facebook API and Safari that next time you need to switch to your facebook linked account, you'd better clear safari's cookies first. Thanks.

    Best Regards
    James

  3. #3
    I already wrote in the game about this problem in support of
    My old account:!Колян!
    My current account is: Колян#2

    Below I attach the screenshots from the game at a time when there was access to the old account
    https://pix.my/Atosx7
    https://pix.my/eftem3
    https://pix.my/hIjY7h
    https://pix.my/kB2UCM

  4. #4
    Quote Originally Posted by !Колян! View Post
    I already wrote in the game about this problem in support of
    My old account:!Колян!
    My current account is: Колян#2

    Below I attach the screenshots from the game at a time when there was access to the old account
    https://pix.my/Atosx7
    https://pix.my/eftem3
    https://pix.my/hIjY7h
    https://pix.my/kB2UCM
    Dear Liege
    We've retrieved your account now. You should be able to play your main account again. Thanks.

    Best Regards
    James

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