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Thread: Server Merge causing issues with Monarch Competition

  1. #1

    Server Merge causing issues with Monarch Competition

    Hi, We recently had server merge on Server 18. On the day before server merge It was 2/5 Troop Train in Monarch Competition. I won this competition which put me 1st in Overall Scores for the week. I'm sure most players would agree with me that if you win Troop Train then 99% of the time you win the overall. Server Merge happened overnight and when the new server time day started it was 2/5 Troop train again. This gave everybody a 2nd Chance to beat my score from the original day and win the overall competition, not to mention that now my score had to go up against a whole new server as well. Somebody did beat my score and take 1st Overall in monarch competition, putting me down to 2nd which will cause me to lose a substantial amount of rewards. I do not think this is fair at all, in any normal week, it would have ticked over to day 3/5 and I would have nearly definitely gone on to win the overall. But this time due to a mix up with Server Merge, everybody got a 2nd day to try and beat my score. I raised a ticket with in game support, who offered me 300 Gems compensation, This made me very upset, I am a very loyal player, who has spent a lot on this game and expected a better response, I told support this and that I wasn't happy with 300 gems considering I have lost out on 20k Gems plus the extra Alliance points, honour, Speed and res. They came back and said they can give me some Res and would I be happy with that, I said that it depends how much res and it would need to be a substantial amount considering I've missed out on 20k Gems. I checked the thread a couple of hours later and it has been deleted. This is a disgusting way to treat a VIP level 16 player who has contributed greatly to the success of this game. Clearly by offering me some compensation, Evony have taken responsibility that this shouldn't have happened and I have just grounds to be upset and want compensation. I would like this looked into please and o be offered an amount of compensation that Is not an insult and mocking me.

    My User ID is: 11463846

  2. #2
    Quote Originally Posted by Matthew Scarisbrick View Post
    Hi, We recently had server merge on Server 18. On the day before server merge It was 2/5 Troop Train in Monarch Competition. I won this competition which put me 1st in Overall Scores for the week. I'm sure most players would agree with me that if you win Troop Train then 99% of the time you win the overall. Server Merge happened overnight and when the new server time day started it was 2/5 Troop train again. This gave everybody a 2nd Chance to beat my score from the original day and win the overall competition, not to mention that now my score had to go up against a whole new server as well. Somebody did beat my score and take 1st Overall in monarch competition, putting me down to 2nd which will cause me to lose a substantial amount of rewards. I do not think this is fair at all, in any normal week, it would have ticked over to day 3/5 and I would have nearly definitely gone on to win the overall. But this time due to a mix up with Server Merge, everybody got a 2nd day to try and beat my score. I raised a ticket with in game support, who offered me 300 Gems compensation, This made me very upset, I am a very loyal player, who has spent a lot on this game and expected a better response, I told support this and that I wasn't happy with 300 gems considering I have lost out on 20k Gems plus the extra Alliance points, honour, Speed and res. They came back and said they can give me some Res and would I be happy with that, I said that it depends how much res and it would need to be a substantial amount considering I've missed out on 20k Gems. I checked the thread a couple of hours later and it has been deleted. This is a disgusting way to treat a VIP level 16 player who has contributed greatly to the success of this game. Clearly by offering me some compensation, Evony have taken responsibility that this shouldn't have happened and I have just grounds to be upset and want compensation. I would like this looked into please and o be offered an amount of compensation that Is not an insult and mocking me.

    My User ID is: 11463846
    Dear Liege
    Hi, sorry for the inconvenience. Please list the reward difference and we will re-send the difference to you. Thanks.

    Best Regards
    James

  3. #3
    Hi James,
    Rewards difference between 1st and 2nd is:

    20,000 Gems
    40,000 Alliance points
    40,000 Allianc honour
    20 x 1 hour speeds
    5 x Lvl 4 resources chests

    Thank you.

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