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Thread: Glitch.

  1. #16
    thank you for your response. Please if they would have been able to check the reviving log during the allotted time I have to heal my dead troops they would see that the remainder of my troops remained dead even after using my stones also I cannot build Cavs I get the red WiFi symbol when I try to use them. Along with not being able to heal troops I cannot build Any Cavs please have them look at that aswell the game works fine for me except when I try to heal my troops aswell as reviving and building Cavs. Above is the allotted amount of items I have used I haven’t used anything since so I don’t have to add to the list please fix this and compensate me as soon as possible I appreciate your time and effort.

  2. #17
    Dear Liege
    Our developer logged in your account today and saw that your troops are still being healed and it still takes 57 days to be healed. And we saw that you used around 1000 hours of healing speed up from 5th to 7th which is not enough to heal your troop up. So it could be a display problem that you saw a wrong healing time. Thanks.

    Best Regards
    James

  3. #18
    No sir. I healed what I have in my hospital multiple times and I didn’t bother to speed the heal up this time because the times prior I wasted all of my items healing and didn’t receive my trooops back anyway. I healed my troops so you couldnsee the troops I have to heal and compensate me with me using items and the game not working like it should I was afraid I would reset my game and lose all the troops I have in the hospital. As I said prior I revived and healed troops wasted a large armount of items and gems/sources of life and to my surprise I did not receive my troops back my account is glitched somehow I cannot even build Cavs when I try to send the troops I build I get the red WiFi symbol. The same one I get when I try to heal or revive my troops. Items wasted troops not healed

  4. #19
    Dear Liege
    We've returned 1047 hours of healing speedups you used before 8th. Please also list the resources you used for healing the troops and then we will ask our supervisor if we can return the resources as well. Thanks.

    Best Regards
    James

  5. #20

    All of my items.

    Quote Originally Posted by ZENO-_SAMA View Post
    Also with every time I attempted to heal my troops or revive them I tallied up I used a total of 3b food 4b iron 3.8b lumber 2.6 b stone, I used up over 12,000 speed ups that you get from boss hunting and still nothing as you can see I still have them in hospital cooking this time around.
    When I went to revive my troops I spent 312k gems and when I tried to march I got the red WiFi signal and they disappeared and they ended up back in the hospital and all my revival stones were spent for nothing.

    Please take note I have 20 hours left to revive my troops with revival stones then they disappear permanently I have a photo below of the proof that they are still in there.

    Attachment 1398
    Thank you for your respons James, listed above is everything that I’ve spent trying to heal my troops. Thank you so much for your help I hope your supervisor is available as soon as possible

  6. #21
    Also there is still a lot wrong with my account. I just used the speed ups you game me to finally heal my troops and they’ve disappeared after getting the red wifi please reimburse me everything I have lost and fix my account I cannot heal or even build troops the troops I healed I marched them and they don’t exist anymore. Please can I speak to your supervisor or Stanley. This is over a week now with the same issue.

  7. #22
    Thank you so much for your assistance still awaiting a response and or compensation

  8. #23
    Dear Liege
    As I posted in previous replies. All your Sources of Life used were correctly applied and taekn effect. Thus, we will not send Source of Life on your case. Thanks.

    Best Regards
    James

  9. #24
    Sir I could care less about sources of life I want my troops back. The 500k+ I had to revive I used resources of life to revive them. And when I healed my troops after you gave me the heals my troops disappeared again after the red WiFi signal. I revived all 500k+ by purchasing source of life. After I tried to march them I received the red WiFi signal and my troops reverted back to before I had revived them however the items were used up. Again if you have them heck my account my troops I healed (600k+) also disappeared after the red WiFi signal. That is over a million troops. Can I please speak to amanager it’s been over a weak and I haven’t gotten any compensations. I really wish you could help me on the matter instead of telling me the game is working correctly if it was working correctly there would be so many ppl complaining about the same issues. I enjoy this game a ton but for gods sake please fix my account.

  10. #25
    You guys need to fix this. Been over a week he has no troops. Glitch caused his troops to go to hospital and to revival at same time. He could not revive or heal them at all. He would use resources and they would just not heal but resources gone and couldnt revive either. If you look at battle reports same troops same player att def. And hospital and revivak shots. If you go in his game you will see has no troops but little built since but no battle logs after this glitch to lose troops. No troops in hospital and revival troops gone. This is not his fault needs to be adressed properly. He cant do battlefield or sw due to this glitch!!

  11. #26
    James this need to get sorted been almost 2 weeks. If you see the battle logs same troops wounded over and over. The troops then went to hospital and revive at same time. But he could not heal or revive items dissappear. His game has been useless for almost 2 weeks now. Its easy to see his troops dissappear to these 2 places at one time he showed ss. If you check logs he didnt fight after this. The troops just dissappeared!!! Check his battles you will see nowhere he killed them

  12. #27
    Dear Liege
    I didn't see enough Source of Lifes were used to revive your 500K troops. I will post the log again.

    Best Regards
    James



    3 2018-07-07 09:14:00 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 28995 31372
    4 2018-07-07 09:14:00 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 31372 33749
    5 2018-07-07 09:13:59 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 26618 28995
    7 2018-07-07 09:13:58 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 21864 24241
    8 2018-07-07 09:13:58 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 24241 26618
    12 2018-07-07 09:13:57 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 19487 21864
    15 2018-07-07 09:13:56 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 14733 17110
    16 2018-07-07 09:13:56 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 17110 19487
    18 2018-07-07 09:12:21 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 12356 14733
    19 2018-07-07 07:26:49 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 502024 504401
    21 2018-07-07 07:26:48 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 499647 502024
    24 2018-07-07 07:26:47 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 497270 499647
    25 2018-07-07 06:59:12 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 528009 532763
    26 2018-07-07 06:59:11 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 523255 528009
    27 2018-07-07 06:59:10 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 518501 523255
    29 2018-07-07 06:59:09 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 509012 513747
    30 2018-07-07 06:59:09 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 513747 518501
    31 2018-07-06 10:19:44 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 504258 509012
    32 2018-07-06 10:19:43 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 499504 504258
    33 2018-07-06 10:19:43 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 494750 499504
    34 2018-07-06 10:19:42 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 489996 494750
    35 2018-07-06 10:19:41 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 485242 489996
    36 2018-07-06 10:13:13 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 480488 485242
    37 2018-07-06 10:13:11 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 475734 480488
    38 2018-07-06 10:13:10 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 470980 475734
    39 2018-07-06 10:13:09 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 461472 466226
    40 2018-07-06 10:13:09 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 466226 470980
    41 2018-07-06 10:13:08 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 456718 461472
    42 2018-07-06 10:13:07 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 451964 456718
    43 2018-07-06 10:13:06 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 447210 451964
    44 2018-07-06 10:13:05 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 442456 447210
    45 2018-07-06 10:13:04 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 437702 442456
    46 2018-07-06 10:13:04 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 432948 437702
    47 2018-07-06 10:13:03 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 428194 432948
    48 2018-07-06 10:13:02 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 423440 428194
    49 2018-07-06 10:13:01 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 418686 423440
    50 2018-07-06 10:13:00 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 413932 418686
    51 2018-07-06 10:12:59 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 409178 413932
    52 2018-07-06 10:12:58 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 404424 409178
    53 2018-07-06 10:12:58 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 399670 404424
    54 2018-07-06 10:12:57 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 394916 399670
    55 2018-07-06 10:12:56 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 385408 390162
    56 2018-07-06 10:12:56 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 390162 394916
    57 2018-07-06 10:12:55 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 380654 385408
    58 2018-07-06 10:12:54 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 375900 380654
    59 2018-07-06 10:12:53 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 371146 375900
    60 2018-07-06 10:12:52 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 361638 366392
    61 2018-07-06 10:12:52 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 366392 371146
    63 2018-07-06 10:12:51 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 357134 361638
    64 2018-07-06 10:12:50 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 354757 357134
    66 2018-07-06 10:12:49 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 352380 354757
    68 2018-07-06 10:12:48 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 350003 352380
    70 2018-07-06 03:18:44 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 347850 350003
    72 2018-07-06 02:53:21 10358961 6 - Production-6 cevonymob_web46 - ambulance Templar Cavalries (127) 253274 353274

  13. #28
    Dear Liege
    57 Source of Lifes were used in total which including reviving your other troops. I don't see that you bought many Source of Lifes before the SvS either.

    Best Regards
    James



    2018-07-07 09:14:00 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 3 0 3
    2018-07-07 09:13:59 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 9 6 3
    2018-07-07 09:13:59 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 6 3 3
    2018-07-07 09:13:58 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 15 12 3
    2018-07-07 09:13:58 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 12 9 3
    2018-07-07 09:13:57 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 18 15 3
    2018-07-07 09:13:56 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 21 18 3
    2018-07-07 09:13:56 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 24 21 3
    2018-07-07 09:12:21 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 3 0 3
    2018-07-07 07:26:49 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 3 0 3
    2018-07-07 07:26:48 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 6 3 3
    2018-07-07 07:26:47 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 9 6 3
    2018-07-07 06:59:12 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 4 1 3
    2018-07-07 06:59:11 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 6 4 2
    2018-07-07 06:59:10 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 8 6 2
    2018-07-07 06:59:09 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 12 10 2
    2018-07-07 06:59:09 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 10 8 2
    2018-07-06 10:19:44 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 2 0 2
    2018-07-06 10:19:43 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 4 2 2
    2018-07-06 10:19:43 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 6 4 2
    2018-07-06 10:19:42 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 8 6 2
    2018-07-06 10:19:41 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 10 8 2
    2018-07-06 10:13:12 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 2 0 2
    2018-07-06 10:13:11 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 4 2 2
    2018-07-06 10:13:10 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 6 4 2
    2018-07-06 10:13:09 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 8 6 2
    2018-07-06 10:13:09 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 10 8 2
    2018-07-06 10:13:08 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 12 10 2
    2018-07-06 10:13:07 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 14 12 2
    2018-07-06 10:13:06 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 16 14 2
    2018-07-06 10:13:05 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 18 16 2
    2018-07-06 10:13:04 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 22 20 2
    2018-07-06 10:13:04 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 20 18 2
    2018-07-06 10:13:03 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 23 22 1
    2018-07-06 10:13:02 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 24 23 1
    2018-07-06 10:13:01 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 25 24 1
    2018-07-06 10:13:00 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 26 25 1
    2018-07-06 10:12:59 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 27 26 1
    2018-07-06 10:12:58 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 29 28 1
    2018-07-06 10:12:58 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 28 27 1
    2018-07-06 10:12:57 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 30 29 1
    2018-07-06 10:12:56 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 31 30 1
    2018-07-06 10:12:55 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 33 32 1
    2018-07-06 10:12:55 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 32 31 1
    2018-07-06 10:12:54 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 34 33 1
    2018-07-06 10:12:53 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 35 34 1
    2018-07-06 10:12:52 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 36 35 1
    2018-07-06 10:12:51 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 38 37 1
    2018-07-06 10:12:51 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 37 36 1
    2018-07-06 10:12:50 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 39 38 1
    2018-07-06 10:12:49 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 40 39 1
    2018-07-06 10:12:48 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 41 40 1
    2018-07-06 03:18:44 10358961 6 - Production-6 cevonymob_web46 - - Source of Life (2850) 1 0 1

  14. #29
    James i used my gems to buy the sources of life and to revive my troops I can’t tell you why the game does not have the items purchased or used no more than I can tell you why I wasn’t able to heal any of my troops Im hospital. You yourself seen that I tried healing my troops and they were not healed. All I received was speed up and no resources. Or gems. And the amount of heal up I receive was only 1,044 hours worth. I really don’t get why this is has been so time consuming Can i please speak to Stanley. You cannot find the issue with my accounting I have shown all of the proof my account is glitched. Your logs are not accurate tonwhat happened to me in game, you’re devs told you that when they logged into my account.

  15. #30
    Quote Originally Posted by James0222 View Post
    Dear Liege
    Our developer logged in your account today and saw that your troops are still being healed and it still takes 57 days to be healed. And we saw that you used around 1000 hours of healing speed up from 5th to 7th which is not enough to heal your troop up. So it could be a display problem that you saw a wrong healing time. Thanks.

    Best Regards
    James
    There was no reading problem. Thank you for insulting my intelligence. Please have your manager or and or supervisor review this along with the developer and see how I healed my troops after receiving your heals my troops vanished you will be able to see in your database I didn’t not delete Troops or kill troops in battles my account has none of the troops I have healed and much less what I have revived. Please have hem review this it will be proof that I’m not lying about my troops disappearing after the red WiFi signal.

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