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Thread: Battlefield Constantinopole

  1. #1

    Battlefield Constantinopole

    I need support, many times in battlefield the game glitch. When I spawn in the map was purple and did not update. Then screen also flashing red, whilst still purple. And I could not move, teleport or play or see any activity. Then after 2 minutes of purple map, the game crash and the app close. I reopen Evony app and it says that I have let the battlefield, but I did not leave the battlefield. Because of this all the troops I lose in game I have to heal myself. I am very disgusted the game glitch many times. But I do not care for the rewards, I understand you can not help me get my rewards. But I want my speedups, this I ask you ask the admin to support me. I'd think a player who spend thousands of dollars will get all rewards and speedups for lost troops and rewards, but if only can receive my speeds, then so be it. I spend 19,000 1 hour speeds to heal my dead troops and lost troops. I did not leave the battlefield, I already kill many enemies and lose all my troops. The battlefield cause me many glitch and problem. I hope support help me. My user ID is 14899603

  2. #2
    Quote Originally Posted by Lightning View Post
    I need support, many times in battlefield the game glitch. When I spawn in the map was purple and did not update. Then screen also flashing red, whilst still purple. And I could not move, teleport or play or see any activity. Then after 2 minutes of purple map, the game crash and the app close. I reopen Evony app and it says that I have let the battlefield, but I did not leave the battlefield. Because of this all the troops I lose in game I have to heal myself. I am very disgusted the game glitch many times. But I do not care for the rewards, I understand you can not help me get my rewards. But I want my speedups, this I ask you ask the admin to support me. I'd think a player who spend thousands of dollars will get all rewards and speedups for lost troops and rewards, but if only can receive my speeds, then so be it. I spend 19,000 1 hour speeds to heal my dead troops and lost troops. I did not leave the battlefield, I already kill many enemies and lose all my troops. The battlefield cause me many glitch and problem. I hope support help me. My user ID is 14899603
    Dear Liege
    Sorry for the inconvenience. Could you also tell us your App's version number to check please? And our developer told us that player has to confirm twice before he/she will leave the battle ground. Did you use many speedups for healing but didn't get the rewards please? Thanks.

    Best Regards
    James

  3. #3
    Quote Originally Posted by James0222 View Post
    Dear Liege
    Sorry for the inconvenience. Could you also tell us your App's version number to check please? And our developer told us that player has to confirm twice before he/she will leave the battle ground. Did you use many speedups for healing but didn't get the rewards please? Thanks.

    Best Regards
    James
    The app version is 3.05 with a lot of numbers after it. I promise to you there is no option given to me to leave the battlefield, the game crash and close, when I reopen the app I am at the home map and it says I left battlefield. There is no reason for me to leave battlefield as you lose everything, this is very silly of a player. Yea I used many resources and speedups to heal and I didn't get the rewards. I can earn the rewards next week, this is I do not mind. I just wish for help with the general speeds used. 19,000 1 hour speedups. Please assist.

  4. #4
    Hey, I know I cannot receive my rewards, but will I be receiving my speeds tonight. I have none now because of this. Hope they are returned, thank you so much. Sorry to rush you.

  5. #5
    Dear Liege
    I can see that you got the rewards. But I didn't see you use massive speedups for healing. Thanks.

    Best Regards
    James



    4752 2018-07-01 18:21:04 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 1K Gems (967) 6 9
    4753 2018-07-01 18:21:04 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 100 Gems (24) 15 27
    4754 2018-07-01 18:21:00 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 500K Gold (2753) 0 4
    4755 2018-07-01 18:21:00 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 200K Gold (2752) 0 3
    4756 2018-07-01 18:21:00 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 1M Gold (2754) 0 1
    4757 2018-07-01 18:20:55 14899603 46 - Production-46 cevonymob_web38 - openPackage_3504Package:[Constantinople Chest (Speedup)] 60 Minute Speed Up (951) 17 27
    4758 2018-07-01 18:20:55 14899603 46 - Production-46 cevonymob_web38 - openPackage_3504Package:[Constantinople Chest (Speedup)] 8 Hour Speed Up (981) 0 1
    4759 2018-07-01 18:20:50 14899603 46 - Production-46 cevonymob_web38 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Stone Box (15) 0 4
    12216 2018-06-25 19:05:41 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 200 Gems (965) 4 16
    12217 2018-06-25 19:05:41 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 1K Gems (967) 4 5
    12218 2018-06-25 19:05:41 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 500 Gems (966) 1 3
    12219 2018-06-25 19:05:41 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 100 Gems (24) 0 12
    12220 2018-06-25 19:05:39 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 1M Gold (2754) 0 1
    12221 2018-06-25 19:05:39 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 100K Gold (1012) 52 56
    12222 2018-06-25 19:05:39 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 200K Gold (2752) 0 6
    12223 2018-06-25 19:05:36 14899603 46 - Production-46 cevonymob_web38 - openPackage_3504Package:[Constantinople Chest (Speedup)] 3 Hour Speed Up (980) 0 4
    12224 2018-06-25 19:05:36 14899603 46 - Production-46 cevonymob_web38 - openPackage_3504Package:[Constantinople Chest (Speedup)] 8 Hour Speed Up (981) 0 3
    12225 2018-06-25 19:05:36 14899603 46 - Production-46 cevonymob_web38 - openPackage_3504Package:[Constantinople Chest (Speedup)] 60 Minute Speed Up (951) 230 235
    12226 2018-06-25 19:05:34 14899603 46 - Production-46 cevonymob_web38 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Ore Box (20) 1 3
    12227 2018-06-25 19:05:34 14899603 46 - Production-46 cevonymob_web38 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Food Box (5) 0 1
    26082 2018-06-17 05:40:43 14899603 46 - Production-46 cevonymob_web45 - openPackage_3506Package:[Constantinople Chest (Gem)] 500 Gems (966) 13 17
    26083 2018-06-17 05:40:43 14899603 46 - Production-46 cevonymob_web45 - openPackage_3506Package:[Constantinople Chest (Gem)] 200 Gems (965) 49 52
    26084 2018-06-17 05:40:43 14899603 46 - Production-46 cevonymob_web45 - openPackage_3506Package:[Constantinople Chest (Gem)] 1K Gems (967) 23 24
    26085 2018-06-17 05:40:43 14899603 46 - Production-46 cevonymob_web45 - openPackage_3506Package:[Constantinople Chest (Gem)] 100 Gems (24) 8 16
    26086 2018-06-17 05:40:39 14899603 46 - Production-46 cevonymob_web45 - openPackage_3505Package:[Constantinople Chest (Gold)] 500K Gold (2753) 0 2
    26087 2018-06-17 05:40:39 14899603 46 - Production-46 cevonymob_web45 - openPackage_3505Package:[Constantinople Chest (Gold)] 100K Gold (1012) 0 4
    26088 2018-06-17 05:40:39 14899603 46 - Production-46 cevonymob_web45 - openPackage_3505Package:[Constantinople Chest (Gold)] 200K Gold (2752) 0 3
    26089 2018-06-17 05:40:37 14899603 46 - Production-46 cevonymob_web45 - openPackage_3504Package:[Constantinople Chest (Speedup)] 60 Minute Speed Up (951) 108 113
    26090 2018-06-17 05:40:37 14899603 46 - Production-46 cevonymob_web45 - openPackage_3504Package:[Constantinople Chest (Speedup)] 3 Hour Speed Up (980) 31 35
    26091 2018-06-17 05:40:37 14899603 46 - Production-46 cevonymob_web45 - openPackage_3504Package:[Constantinople Chest (Speedup)] 8 Hour Speed Up (981) 1 2
    26092 2018-06-17 05:40:34 14899603 46 - Production-46 cevonymob_web45 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Lumber Box (10) 0 1
    26093 2018-06-17 05:40:34 14899603 46 - Production-46 cevonymob_web45 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Stone Box (15) 0 1
    26094 2018-06-17 05:40:34 14899603 46 - Production-46 cevonymob_web45 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Food Box (5) 218 219

  6. #6
    Please continue to search James, sorry to be a pain. You will see it surely.
    And I am not referring to this weeks Battle of Constantinoplle, I was referring to the second previous one. Sorry for not saying in the first place.
    Please return and check the weeks prior Battle log speed consumption, you will see I used them, then please return.

    Click image for larger version. 

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    Last edited by Lightning; 07-06-2018 at 07:25 AM.

  7. #7
    Quote Originally Posted by Lightning View Post
    Please continue to search James, sorry to be a pain. You will see it surely.
    And I am not referring to this weeks Battle of Constantinoplle, I was referring to the second previous one. Sorry for not saying in the first place.
    Please return and check the weeks prior Battle log speed consumption, you will see I used them, then please return.

    Click image for larger version. 

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    Dear Liege
    Please tell us a date to check. Thanks.

    Best Regards
    James

  8. #8
    I do not know exact date as it was2-3 weeks ago. Evony only lets us save our in game logs for 7 days.
    I have to now only guess the dates, please try the 8th, 9th or 10th. The only evidence I can provide you is a screenshot of the hospital that I had to manually heal.
    All I ask is for the speeds of that hospital heal to be returned.
    Click image for larger version. 

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    Due to the game glitch I had to heal this twice fully. I'm sorry I can not provide exact date, this is not my fault, Evony does not allow our in game logs to save over 7 days. Please accept my evidence screenshot and return my speedups.

  9. #9
    Dear Liege
    We retrieved the archived log and see that you got the rewards for both 10th and 17th. But I am sorry that I cannot help because it's not after the current Battlefield. Besides, I don't see massive healing speedup comsumption either. Thanks.

    Best Regards
    James



    24946 2018/6/25 19:05:41 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 100 Gems (24) 0 12
    24947 2018/6/25 19:05:41 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 200 Gems (965) 4 16
    24948 2018/6/25 19:05:41 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 1K Gems (967) 4 5
    24949 2018/6/25 19:05:41 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 500 Gems (966) 1 3
    24950 2018/6/25 19:05:39 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 1M Gold (2754) 0 1
    24951 2018/6/25 19:05:39 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 100K Gold (1012) 52 56
    24952 2018/6/25 19:05:39 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 200K Gold (2752) 0 6
    24953 2018/6/25 19:05:36 14899603 46 - Production-46 cevonymob_web38 - openPackage_3504Package:[Constantinople Chest (Speedup)] 3 Hour Speed Up (980) 0 4
    24954 2018/6/25 19:05:36 14899603 46 - Production-46 cevonymob_web38 - openPackage_3504Package:[Constantinople Chest (Speedup)] 8 Hour Speed Up (981) 0 3
    24955 2018/6/25 19:05:36 14899603 46 - Production-46 cevonymob_web38 - openPackage_3504Package:[Constantinople Chest (Speedup)] 60 Minute Speed Up (951) 230 235
    24956 2018/6/25 19:05:34 14899603 46 - Production-46 cevonymob_web38 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Ore Box (20) 1 3
    24957 2018/6/25 19:05:34 14899603 46 - Production-46 cevonymob_web38 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Food Box (5) 0 1
    17533 2018/6/17 5:40:43 14899603 46 - Production-46 cevonymob_web45 - openPackage_3506Package:[Constantinople Chest (Gem)] 100 Gems (24) 8 16
    17534 2018/6/17 5:40:43 14899603 46 - Production-46 cevonymob_web45 - openPackage_3506Package:[Constantinople Chest (Gem)] 500 Gems (966) 13 17
    17535 2018/6/17 5:40:43 14899603 46 - Production-46 cevonymob_web45 - openPackage_3506Package:[Constantinople Chest (Gem)] 200 Gems (965) 49 52
    17536 2018/6/17 5:40:43 14899603 46 - Production-46 cevonymob_web45 - openPackage_3506Package:[Constantinople Chest (Gem)] 1K Gems (967) 23 24
    17537 2018/6/17 5:40:39 14899603 46 - Production-46 cevonymob_web45 - openPackage_3505Package:[Constantinople Chest (Gold)] 200K Gold (2752) 0 3
    17538 2018/6/17 5:40:39 14899603 46 - Production-46 cevonymob_web45 - openPackage_3505Package:[Constantinople Chest (Gold)] 500K Gold (2753) 0 2
    17539 2018/6/17 5:40:39 14899603 46 - Production-46 cevonymob_web45 - openPackage_3505Package:[Constantinople Chest (Gold)] 100K Gold (1012) 0 4
    17540 2018/6/17 5:40:37 14899603 46 - Production-46 cevonymob_web45 - openPackage_3504Package:[Constantinople Chest (Speedup)] 3 Hour Speed Up (980) 31 35
    17541 2018/6/17 5:40:37 14899603 46 - Production-46 cevonymob_web45 - openPackage_3504Package:[Constantinople Chest (Speedup)] 8 Hour Speed Up (981) 1 2
    17542 2018/6/17 5:40:37 14899603 46 - Production-46 cevonymob_web45 - openPackage_3504Package:[Constantinople Chest (Speedup)] 60 Minute Speed Up (951) 108 113
    17543 2018/6/17 5:40:34 14899603 46 - Production-46 cevonymob_web45 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Food Box (5) 218 219
    17544 2018/6/17 5:40:34 14899603 46 - Production-46 cevonymob_web45 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Lumber Box (10) 0 1
    17545 2018/6/17 5:40:34 14899603 46 - Production-46 cevonymob_web45 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Stone Box (15) 0 1
    9844 2018/6/10 8:47:03 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 1K Gems (967) 7 8
    9845 2018/6/10 8:47:03 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 500 Gems (966) 0 2
    9846 2018/6/10 8:47:03 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 200 Gems (965) 2 8
    9847 2018/6/10 8:47:03 14899603 46 - Production-46 cevonymob_web38 - openPackage_3506Package:[Constantinople Chest (Gem)] 100 Gems (24) 0 8
    9848 2018/6/10 8:47:00 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 1M Gold (2754) 0 1
    9849 2018/6/10 8:47:00 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 200K Gold (2752) 0 3
    9850 2018/6/10 8:47:00 14899603 46 - Production-46 cevonymob_web38 - openPackage_3505Package:[Constantinople Chest (Gold)] 500K Gold (2753) 0 4
    9851 2018/6/10 8:46:57 14899603 46 - Production-46 cevonymob_web38 - openPackage_3504Package:[Constantinople Chest (Speedup)] 8 Hour Speed Up (981) 19 21
    9852 2018/6/10 8:46:53 14899603 46 - Production-46 cevonymob_web38 - openPackage_3503Package:[Constantinople Chest (Resource)] 500K Ore Box (20) 0 2

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