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Thread: Purchased gems not received

  1. #1

    Purchased gems not received

    I bought a 4.99, it didn't send items, nor did it give the 1k gems limited time promotion bonus items.
    I will privately mail screenshot of purchase.
    Please review my ID 14899603
    It was the promo pack 4.99

  2. #2
    Quote Originally Posted by Kryp View Post
    I bought a 4.99, it didn't send items, nor did it give the 1k gems limited time promotion bonus items.
    I will privately mail screenshot of purchase.
    Please review my ID 14899603
    It was the promo pack 4.99
    Dear Liege
    Sorry for the inconvenience that our system missed your order. Please tell us your user id number and attach or link a screenshot of your iTunes Order Receipt email you received from Apple or your iTune Purchase History via PM. And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    James

  3. #3
    My ID is above, but here it is again. ID: 14899603
    And the purchase screenshot, I sent to you via PM. But I will send again.

    Click image for larger version. 

Name:	image.jpg 
Views:	0 
Size:	61.2 KB 
ID:	1345
    Last edited by Kryp; 06-25-2018 at 07:26 AM.

  4. #4
    Quote Originally Posted by Kryp View Post
    My ID is above, but here it is again. ID: 14899603
    And the purchase screenshot, I sent to you via PM. But I will send again.

    Click image for larger version. 

Name:	image.jpg 
Views:	0 
Size:	61.2 KB 
ID:	1345
    Dear Liege
    Thank you for being patient with us. And we've just delivered your order now. Thanks.

    Best Regards
    James

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