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Thread: In game support not responding

  1. #1

    In game support not responding

    James, I hope you can help.

    I have an ongoing ticket with in-game support, which is now over 3 weeks old. It had been closed and I reopened it... Vicky had given me a stock-response, and has not replied to repeated requests for more than 6 days.

    Are you able to check this by logging in to my account or by researching the support system?

    My player ID: 17675704
    Subject: BoC traps

    Thank you for your efforts to provide us all with a better support service: I know how hard you work each day!

  2. #2
    Dear Liege
    Could you tell me again what happened in the game please? Do you still keep the screenshots please? And please tell us a date or a time span so that we could check the logs. Thanks.

    Best Regards
    James

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