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Lost packs
Recently I sent several messages to customer support about 3 lost packe while I was charged I never received and after initial response I have not heard back I don’t where to get in touch with someone but a response would be greatly appreciated
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Sorry for that inconvenience and your loss. I see. I need more details about your issue. Please give me following information:
1. Time of your battle;
2. Your account id;
3. Screenshots of your issue
I will urge the CS to handle your issue asap. Thank you very much!
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