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Thread: Lost account

  1. #1

    Lost account

    I HAVEN'T PLAY EVEONY FOR AWHILE, SO I LOST MY ACCOUNT, WOULD YOU PLEASE HELP ME FIND BACK MY ACCOUNT. THANK YOU

    MY ACCOUNT NAME IS: kanato on server 69
    ID: 16868977

    I don't remember my VIP, because i was quit for almost 3 months.

    thank you

  2. #2
    Quote Originally Posted by conkhikho View Post
    I HAVEN'T PLAY EVEONY FOR AWHILE, SO I LOST MY ACCOUNT, WOULD YOU PLEASE HELP ME FIND BACK MY ACCOUNT. THANK YOU

    MY ACCOUNT NAME IS: kanato on server 69
    ID: 16868977

    I don't remember my VIP, because i was quit for almost 3 months.

    thank you
    Dear Liege
    Sorry for the inconvenience. Please give us the user id number you see on your device now. And then we can replace it with your old account. Thanks.

    Best Regards
    James

  3. #3
    Hello, my new ID is: 20356197
    My old ID: 16868977

    I appreciate to your helps

    Thank you

  4. #4
    Quote Originally Posted by conkhikho View Post
    Hello, my new ID is: 20356197
    My old ID: 16868977

    I appreciate to your helps

    Thank you
    Dear Liege
    We've retrieved your account now. You should be able to play your main account again. Thanks.

    Best Regards
    James

  5. #5
    thank you, can i ask for help to get back for my girlfriend account too? she was quit 4 months ago just like me, or you want her to contact you to get the account back?

  6. #6
    Quote Originally Posted by conkhikho View Post
    thank you, can i ask for help to get back for my girlfriend account too? she was quit 4 months ago just like me, or you want her to contact you to get the account back?
    Dear Liege
    Please tell us the user id that is shown on your girl friend's device now, and the old account's in-game. And then we could replace the currect account with the old one. Thanks.

    Best Regards
    James

  7. #7
    Her account name: Halena
    Her old ID: 16868841
    Her new ID: 20443307

    Iím really appreciate to your helps.

  8. #8
    Quote Originally Posted by conkhikho View Post
    Her account name: Halena
    Her old ID: 16868841
    Her new ID: 20443307

    Iím really appreciate to your helps.
    Dear Liege
    Sorry for the inconvenience. For security purpose, if you ever made any purchase, please link or attach the screenshots of your purchase history by PM as a proof of account ownership, and post a comment here to let us know. And then our admin will determine if he will re-link your account. Thanks.

    Best Regards
    James

  9. #9
    Hi! I donít think she purchased anything, but she said her vip is 10

  10. #10
    She told me, she purchased but she couldnít find it, she changed to new phone, please help her to get back her account

  11. #11
    Dear Liege
    We are so sorry that we could not help if you cannot provide the screenshot. If you paid the orders via Google, you should have received a receipt email from Google. If you paid the orders via iTunes, you should also have received an receipt from iTunes and you can also find it in your iTunes Purchase History. Thanks.

    Best Regards
    James

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