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Thread: Lost account

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  1. #1

    Lost account

    Please help somehow my account became unlinked. I can provide proof of ownership with recent purchases

  2. #2
    Quote Originally Posted by Bcoop24 View Post
    Please help somehow my account became unlinked. I can provide proof of ownership with recent purchases
    Dear Liege
    Sorry for the inconvenience. For security purpose, if you ever made any purchase, please link or attach the screenshots of your purchase history by PM as a proof of account ownership.
    And then please post a comment and give us your old and the new user id number you see on your device now. And then our admin will determine if he will re-link your account. Thanks.

    Best Regards
    James

  3. #3
    Click image for larger version. 

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    My account is coop24 and Iím having to use coop245 now server 92
    Last edited by Bcoop24; 04-25-2018 at 03:40 AM.

  4. #4
    Quote Originally Posted by Bcoop24 View Post
    Click image for larger version. 

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    My account is coop24 and Iím having to use coop245 now server 92
    Dear Liege
    We've retrieved your account now. You should be able to play your main account again. Thanks.

    Best Regards
    James

  5. #5
    We getting anywhere on this?

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  10. #10
    Well now customer support sent me a message to reload my game and my account should be there. Well after you fixed my account they gave me coop245 back. I need coop24 not coop245. Please help this is crazy

  11. #11
    Quote Originally Posted by Bcoop24 View Post
    Well now customer support sent me a message to reload my game and my account should be there. Well after you fixed my account they gave me coop245 back. I need coop24 not coop245. Please help this is crazy
    Dear Liege
    Sorry for the inconvenience. Please try again.

    Best Regards
    James

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  13. #13
    It took me to svs 91 to another monarch player! What is going on

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  15. #15
    I’m not even on the same server anymore. Please advise what to do

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