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Thread: I lost my account!

  1. #1

    I lost my account!

    Hi when I was switching accounts my main account info linked to my secondary account so now I am locked out of my main account. Name NerdyNoah👀 id is 12238527. Secondary account name is Stoneybearr Id is 19454414. I have proof of purchase
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    Last edited by Broah69; 04-09-2018 at 11:23 AM.

  2. #2
    Quote Originally Posted by Broah69 View Post
    Hi when I was switching accounts my main account info linked to my secondary account so now I am locked out of my main account. Name NerdyNoah id is 12238527. Secondary account name is Stoneybearr Id is 19454414. I have proof of purchase
    Dear Liege
    Sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by PM as a proof of account ownership. And then our admin will determine if he will re-link your account. Thanks.

    Best Regards
    James

  3. #3
    Click image for larger version. 

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ID:	1134 There is my proof of ownership

  4. #4
    Quote Originally Posted by Broah69 View Post
    Click image for larger version. 

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ID:	1134 There is my proof of ownership
    Dear Liege
    We've retrieved your account now. You should be able to play your main account again. Thanks.

    Best Regards
    James

  5. #5

    Compensation

    Quote Originally Posted by James0222 View Post
    Dear Liege
    We've retrieved your account now. You should be able to play your main account again. Thanks.

    Best Regards
    James
    I would like compensation for the stuff I lost I lost 30 million food and 10 million lumber 10 million stone and 10 million ore. And I also lost 200k Tier 10 troops from being locked out of my account for as long as I was.

  6. #6
    Quote Originally Posted by Broah69 View Post
    I would like compensation for the stuff I lost I lost 30 million food and 10 million lumber 10 million stone and 10 million ore. And I also lost 200k Tier 10 troops from being locked out of my account for as long as I was.
    Dear Liege
    We are sorry that I cannot request a compensation for you because we don't see any significant losses days before and during the time you asked for help here. Thanks.

    Best Regards
    James




    1 2018/4/6 9:30:32 12238527 24 - Production-24 cevonymob_web30 - union defend castle Trap V (45) 4082 3923
    2 2018/4/6 9:30:32 12238527 24 - Production-24 cevonymob_web30 - union defend castle Trap III (43) 1614 1553
    3 2018/4/6 9:30:32 12238527 24 - Production-24 cevonymob_web30 - union defend castle Abatis V (55) 1982 1906
    4 2018/4/1 20:57:13 12238527 24 - Production-24 cevonymob_web30 - union defend castle Trap III (43) 1832 1814
    5 2018/4/1 20:57:13 12238527 24 - Production-24 cevonymob_web30 - union defend castle Abatis V (55) 2253 2231
    6 2018/4/1 20:57:13 12238527 24 - Production-24 cevonymob_web30 - union defend castle Trap V (45) 4645 4599

  7. #7
    I lost my account Scattered id 16636689, can you help me

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