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Thread: Lost account

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    Lost account

    Server 39, Player name Razer, Alliance BDS.

    He lost access to his account when he got a new phone. He is Romanian so I am helping him because the translations do not work all that great. He is not a coiner so there is no purchase history. Account was linked to, but when he started a new game on the new device, he accidentally linked to the new game, thus losing his old one.

    Please help him. He is devastated. I have attached a screenshot of the monarch id and player name. Thank you.
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