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  1. #1

    Help

    My second account is no longer linked. Can't access. Original account Id is12760384. Need to link 16953818. Server 70. Monarch name ghost. Please help. Thx James

  2. #2
    Scout
    Join Date
    Jan 2018
    Location
    Ukraine, Great Britain, Russia
    Posts
    34
    Я не могу зайти на свой основной аккаунт , что мне делать ???

  3. #3
    Quote Originally Posted by ZomB Ragnar View Post
    Я не могу зайти на свой основной аккаунт , что мне делать ???
    Dear Liege
    Please tell us both your old account's in-game name and the user id number you see on your device now. And then we can help retrieve your account. And next time before you try to switch account. Please check your account state and see if it's already linked to a Google/Game Center/Facebook first. Or you would not be able to login the account yourself again. Thanks.

    Best Regards
    James

  4. #4
    Scout
    Join Date
    Jan 2018
    Location
    Ukraine, Great Britain, Russia
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    Quote Originally Posted by James0222 View Post
    Dear Liege
    Please tell us both your old account's in-game name and the user id number you see on your device now. And then we can help retrieve your account. And next time before you try to switch account. Please check your account state and see if it's already linked to a Google/Game Center/Facebook first. Or you would not be able to login the account yourself again. Thanks.

    Best Regards
    James
    Имя аккаунта ZomB Ragnar , сервер 34 , VIP 15 , ID 13299108 .
    Сейчас я на новом аккаунте ID 18343660. Пожалуйста помогите!

  5. #5

  6. #6
    I also tried to uninstall and reinstall app. Still can't access second account.

  7. #7
    Can't figure out how to attach screen shot so , here is info from last Google purchase for unlinked account listed above. Order# gpa.3311-4596-7503-89769 , order date Jan 26 2018, 10:23:30 am est, 19.99

  8. #8
    Quote Originally Posted by Grayhawks73 View Post
    My second account is no longer linked. Can't access. Original account Id is12760384. Need to link 16953818. Server 70. Monarch name ghost. Please help. Thx James
    Dear Liege
    Do you mean that you would like to drop 12760384 and recover 16953818 please? If you would like to keep both account, please start a brand new account and link it to a platform account. And then give us the user id number of your new account and tell us which account you would like to be restored. And then we can replace the new account with your wanted account. Thanks.

    Best Regards
    James

  9. #9
    Please, I would simply like to link my original account that I can now access id 12760384 to the acct on server 70 that I can no longer access I'd 16953818. I cannot access the email setup for that account. The 16953818 is the account I'm using the most. The other was my original

  10. #10
    Quote Originally Posted by Grayhawks73 View Post
    Please, I would simply like to link my original account that I can now access id 12760384 to the acct on server 70 that I can no longer access I'd 16953818. I cannot access the email setup for that account. The 16953818 is the account I'm using the most. The other was my original
    Dear Liege
    Our admin told me that 16953818 is still linked to another Google+ account. You can switch to that Google+ account to retrieve it on your device. Thanks.

    Best Regards
    James

  11. #11
    I've spent a lot on this new account . I don't want to lose it. I've tried every way I could to recover it. It doesn't appear on my screen to try and link. It's like it's gone. Don't understand. Please help. Been off that acct for 2 days now. I'm sure all my resources and troops are gone

  12. #12
    I have set up new acct fiestyartist54962 now linked to original acct. Now please attach lost acct 16953818 to fiestyartist54962 please.

  13. #13
    Scout
    Join Date
    Jan 2018
    Location
    Ukraine, Great Britain, Russia
    Posts
    34
    Id 13299108 это мой аккаунт , я не могу войти в него . Id 18343660 - это новый - вы можете помочь вернуть мне старый аккаунт , пожалуйста!

  14. #14
    Quote Originally Posted by ZomB Ragnar View Post
    Id 13299108 это мой аккаунт , я не могу войти в него . Id 18343660 - это новый - вы можете помочь вернуть мне старый аккаунт , пожалуйста!
    Dear Liege
    Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country. So your visa record or flight ticket is needed to prove that you've been there when you created one of both accounts . You can send the screenshots via PM. Thanks.

    Best Regards
    James

  15. #15
    Scout
    Join Date
    Jan 2018
    Location
    Ukraine, Great Britain, Russia
    Posts
    34
    Зайдите в игру , со своего нового аккаунта ID 18343660 в службу поддержки в игре я отправил 5 квитанций по покупкам пакетов на аккаунте ZomB Ragnar, разве этого не достаточно чтоб помочь мне??

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