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Thread: Account Gone Disapered!!!Helppppp

  1. #16
    Iv sent the receipt of purchases can you please sort this out!!!

  2. #17
    Hello its been how many days Iv been asking you if sent proof several times please help me out james!

  3. #18
    I know your busy with all the other posts can you please sort this for me and I can carry on with my career and keep thank you

  4. #19
    Quote Originally Posted by Winter- View Post
    I know your busy with all the other posts can you please sort this for me and I can carry on with my career and keep thank you
    Dear Liege
    As you can see, the account is being played every day. This is part of the gold log. Please tell us your in-game name to check again. So that we can ensure that you didn't give wrong user id. thanks.

    1 2018-01-18 09:54:06 15056844 47 - Production-47 cevonymob_web8 ConsumeItem consumeItem item_id:1011 Item:[50K Gold] 6819190 7119190 300000
    2 2018-01-18 09:54:02 15056844 47 - Production-47 cevonymob_web8 ConsumeItem consumeItem item_id:1012 Item:[100K Gold] 4919190 6819190 1900000
    3 2018-01-18 08:18:54 15056844 47 - Production-47 cevonymob_web8 - reapResource 4868202 4919190 50988
    4 2018-01-18 00:21:14 15056844 47 - Production-47 cevonymob_web8 - reapResource 4818643 4868202 49559
    5 2018-01-17 16:37:45 15056844 47 - Production-47 cevonymob_web8 - getActivityTaskReward 4687693 4818643 130950
    6 2018-01-17 16:37:38 15056844 47 - Production-47 cevonymob_web8 - OnTaxes 4435693 4687693 252000
    7 2018-01-17 16:36:59 15056844 47 - Production-47 cevonymob_web8 - reapResource 4358833 4435693 76860
    8 2018-01-16 14:00:16 15056844 47 - Production-47 cevonymob_web8 - getActivityTaskReward 4149313 4358833 209520

    Best Regards
    James

  5. #20
    The id as youv put up there 15056844
    And well it shouldnít be being played because itís my account my account has been fine on my device since the update I updated and came back and my account was gone
    In game name is tilden in Server 47
    I was left the with the account with the other id basically a fresh account level 6 or something?very confused and unhappy about this can you please try your best to urgently sort this thank you-
    I understand you also have to deal with loads of other cases Ií just need my resolves as fast as please as Iím loosing my ranking that Iv been gettin up to upgrade my sub citys thank you once again-

  6. #21
    James please sort this out!!!!
    Last edited by Winter-; 01-21-2018 at 11:09 AM.

  7. #22

  8. #23
    Quote Originally Posted by Winter- View Post
    James can you help???
    Dear Liege
    Our admin just reversed the operation which we made several days ago. You can try again. Thanks.

    Best Regards
    James

  9. #24
    Thank you will try again and let you know

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