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Type: Posts; User: James0222

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    Dear, your account 28662164 belongs to NG, and...

    Dear, your account 28662164 belongs to NG, and account 24849412 belongs to ES. To prevent account stealing or selling, we need to confirm you are the owner of this account. Could you provide the...
  2. Dear, do you mean you suck in the loading screen?...

    Dear, do you mean you suck in the loading screen? or you log in a different new account? If you could not log in, please kindly provide the relevant screenshot. If you lost your account, please...
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    Dear, could you provide your account ID and the...

    Dear, could you provide your account ID and the exact date, what item you purchase? I will submit to our tech team to have a check. And i suggest you contact our in-game support first. I will get a...
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    Dear, you could provide your nickname in-game. I...

    Dear, you could provide your nickname in-game. I will try to search for it on your server.
  5. Thread: Lost account

    by James0222
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    Dear, the linking operation has finished. Please...

    Dear, the linking operation has finished. Please kindly log in and have a check.
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    Dear, the linking operation has finished. Please...

    Dear, the linking operation has finished. Please kindly log in and have a check.
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    Dear, your account 17611975 is linking to a...

    Dear, your account 17611975 is linking to a google account. Account a_275724073301060212 Google Info. You could try to log in your lost account by tapping setting, account setting, switch account...
  8. Thread: Stolen gems

    by James0222
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    Dear, thank you for your feedback. For this case...

    Dear, thank you for your feedback. For this case please kindly contact our customer support in-game. Thank you.
  9. Thread: Lost account

    by James0222
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    Please kindly provide me your account ID.

    Please kindly provide me your account ID.
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    Dear, to prevent account selling or stealing,...

    Dear, to prevent account selling or stealing, please kindly provide a screenshot of your latest purchase on your lost account. Thank you.
  11. Thread: lost account

    by James0222
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    Dear, the linking operation has been done. Please...

    Dear, the linking operation has been done. Please kindly log in and have a check.
  12. Thread: Lost access

    by James0222
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    Dear, try setting, account setting, switch...

    Dear, try setting, account setting, switch account, Facebook
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    Dear, you need to provide the account ID showing...

    Dear, you need to provide the account ID showing on your device to me. Then I could help you to relink.
  14. Sticky: Dear, I could not find a player name...

    Dear, I could not find a player name Torriccellis. Could you provide us your account ID?
  15. Thread: Lost account

    by James0222
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    Dear, please provide the new account ID showing...

    Dear, please provide the new account ID showing on your phone too. I will submit it to our tech team to relink your lost account.
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    If you have trouble login your own Facebook or...

    If you have trouble login your own Facebook or Google account on your new phone?
  17. Thread: Rompicapo

    by James0222
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    Dear, thank you for your feedback. I will submit...

    Dear, thank you for your feedback. I will submit it to our relevant department. Thank you.
  18. Thread: Lost access

    by James0222
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    Dear, your account 24872934 is linking to a...

    Dear, your account 24872934 is linking to a Facebook account (Facebook ID: 101853874532587). Please kindly try to login with this FB.
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    So what account is showing now in your device?

    So what account is showing now in your device?
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    Dear, your account 28634244 is not linked to any...

    Dear, your account 28634244 is not linked to any FB or Google account now. Could you log in to this account now? If not, what account is showing in your device?
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    Dear, could you explain your question more...

    Dear, could you explain your question more specifically? If you want to protect your gaming progress, you could link your game account to a Facebook or Google Play/Game Center account. Try setting,...
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    Dear, please kindly provide your account ID. And...

    Dear, please kindly provide your account ID. And please attach the screenshot of the purchase receipt too. Thank you.
  23. Thread: Lost access

    by James0222
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    Dear, it seems your problem has been fixed. You...

    Dear, it seems your problem has been fixed. You could try to switch the account when you could not login next time. Enjoy!
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    Dear, I have made a check. Your account ⚔️Shoko,...

    Dear, I have made a check. Your account ⚔️Shoko, player ID 24849412, is linking to a Game center account, GameCenter ID: G:655175335. You could try to switch the account first.
  25. Dear, for your problem, please kindly contact our...

    Dear, for your problem, please kindly contact our customer support team via in-game support. Thank you.
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