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It is determined by a level of your War Hall and related research

Did you try to restart the game? It usually helps...

If you get VIP status 5 you get +1 march slot, then another one via research - Academy -> Research -> Military -> Advance Dispatch

Keep -> Duty -> Appoint

Hi, if you want only attack bosses there ´s just one basic rule. Use only mounted, one tier. That provides best result and low casualties. With t4 troops you should be able to kill Zombie without...

Hi, generals can be recruited in the tavern. But only the ones shown, not from Portraits, there you can see all in the game.

Upgrade your keep and archer camp

Hi, doublecheck your inventory (items), the gems will be probably there

Hi, unfortunately no. Only the basic gems counts, in this case 1000.