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Type: Posts; User: James0222

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  1. Dear, thank you for your feedback. We will submit...

    Dear, thank you for your feedback. We will submit it to our relevant department. More puzzle levels will be opened in the future. Thank you.
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    Dear, your account 25775981 is linked to both...

    Dear, your account 25775981 is linked to both Facebook and Google accounts. Please kindly try to switch the account first.
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    Dear, you need to link these tow accounts to...

    Dear, you need to link these tow accounts to Google or Facebook. You could find the switch account option in the setting, account, switch account. Thank you.
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    Dear, sorry for the late reply. We have made a...

    Dear, sorry for the late reply. We have made a check and found your ID 17956834 is linked to both Google Play( Account ID: G:16008907061) and Facebook ( Account ID: 100431411468193). Please kindly...
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    Dear, we found your account 35637525 is linked to...

    Dear, we found your account 35637525 is linked to a Google Play account. You could try to switch the account in the following step: Setting-Account-Switch Account-Google. To check whether you could...
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    Dear, we have helped you to link account 39291501...

    Dear, we have helped you to link account 39291501 to 44659715 please kindly login and have a try.
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    Dear, we have made a check. Your account 15603855...

    Dear, we have made a check. Your account 15603855 is linked to a Facebook account. Facebook ID: 720833884791978. You could try to login your account using the Facebook account you linked. Try...
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    Dear, if your problem solved? Sorry for the late...

    Dear, if your problem solved? Sorry for the late reply.
  9. Thread: Login

    by James0222
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    Dear, it should be fixed now. Thank you for your...

    Dear, it should be fixed now. Thank you for your report.
  10. Thread: Ice~cold

    by James0222
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    Dear, for this case, please kindly contact our...

    Dear, for this case, please kindly contact our customer support via Facebook private message or in-game support. Thank you.
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    Dear, for this case, please kindly contact our CS...

    Dear, for this case, please kindly contact our CS team via Facebook private message or in-game support. Thank you.
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    Dear, you problem has been solved this morning...

    Dear, you problem has been solved this morning via Facebook. Thank you.
  13. Thread: Improve CS

    by James0222
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    Dear, could you please kindly provide your...

    Dear, could you please kindly provide your account ID? I will submit it to our CS team and have a check. Thank you.
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    Dear liege, Thank you for your report. I will...

    Dear liege,

    Thank you for your report. I will submit it to our relevant department again.

    Best regards.
  15. Thread: Feedback

    by James0222
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    Dear, thank you for your feedback. We will submit...

    Dear, thank you for your feedback. We will submit it to our relevant department. Enjoy!
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    Dear, please kindly provide a new ID create on...

    Dear, please kindly provide a new ID create on the same server. I will submit it to our CS team and help you to relink your old account.
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    Dear, do you still remember the account ID you...

    Dear, do you still remember the account ID you lost? Thank you.
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    Dear Liege Sorry for the inconvenience. Do you...

    Dear Liege
    Sorry for the inconvenience. Do you still remember the account ID you lost?

    Best Regards
    James
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    Dear, if you issue fixed now? Have you contact...

    Dear, if you issue fixed now? Have you contact our customer support team via Facebook private message or in-game support?
  20. Thread: boss spawn

    by James0222
    Replies
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    Dear, thank you for your feedback. We will submit...

    Dear, thank you for your feedback. We will submit it to our relevant department. Enjoy!
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    Dear, sorry for the late reply. Have our customer...

    Dear, sorry for the late reply. Have our customer support team replied to you? Which way have you used to contact our CS team? Facebook or the support function in-game? If they still have no reply, I...
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    Dear, have you shared your account with other...

    Dear, have you shared your account with other players before? For this case, please kindly contact our customer support team for further help. You could try to contact them via Facebook private...
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    Dear, for this case, please kindly contact our...

    Dear, for this case, please kindly contact our customer support via Facebook private message or in-game support. Thank you.
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    Dear, please kindly provide us the account ID...

    Dear, please kindly provide us the account ID that you lost and a new ID. You can submit it via in-game support or Facebook private message. Thank you.
  25. Thread: Help relink

    by James0222
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    Dear, our team has helped you to relink the...

    Dear, our team has helped you to relink the account. Please kindly have a check.
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