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Type: Posts; User: James0222

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  1. Replies
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    Dear Liege We've just returned the troops with...

    Dear Liege
    We've just returned the troops with the highest levels and amount for you. And because it's very close that we could that's all we can return. Thanks.

    Best Regards
    James
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    Dear Liege You can try upload the pictures to...

    Dear Liege
    You can try upload the pictures to postimg.org or imgur.com and then post the link here. If you are using a PC, you can attach the picture by using our reply toolbar to attach the...
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    Dear Liege We can see that it's still bound to...

    Dear Liege
    We can see that it's still bound to facebook 113677449793686. If you are using iOS devices, please try clear your safari's cookies which might help. Thanks.

    Best Regards
    James
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    Dear Liege We will remove all the logins for...

    Dear Liege
    We will remove all the logins for your account. If you have not changed your facebook/Apple/Google password yet, please change your password as soon as possible and let us know again and...
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    Dear Liege Sorry for the inconvenience. Do you...

    Dear Liege
    Sorry for the inconvenience. Do you still keep the battle report or in-game mail which shows your bubbled time stamp and the time stamp you got attack please? Any other screenshots that...
  6. Dear Liege Hi, our developer reviewed your case...

    Dear Liege
    Hi, our developer reviewed your case and they thought that you were doing something risky to your troops. Because we are not sure why you sent one siege per wave to the sub-ordinate city....
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    Dear Liege We are so sorry that the decision...

    Dear Liege
    We are so sorry that the decision from our in-game support is final. We cannot send more in this situation. Thanks.

    Best Regards
    James
  8. Dear Liege Hi, our developer will review your...

    Dear Liege
    Hi, our developer will review your case. You may bump this thread if I forget to update your case tomorrow. Thanks.

    Best Regards
    James
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    Dear Liege Please start a new thread and tell us...

    Dear Liege
    Please start a new thread and tell us your problem so that we can help. Thanks.

    Best Regards
    James
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    Dear Liege We can see that both accounts have...

    Dear Liege
    We can see that both accounts have been playing for a long time that we could not do anything to change the linked account. You could tell us the current id you see on your device now. We...
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    Dear Liege Please tell us the user id you see on...

    Dear Liege
    Please tell us the user id you see on your iPad now and we will try to remove all logins for that id which will let you login your old account on that device again. Thanks.

    Best...
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    Dear Liege Please tell us the user id you see on...

    Dear Liege
    Please tell us the user id you see on your phone now so that we can have a check for you. Thanks.

    Best Regards
    James
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    Dear Liege I am so sorry that I cannot help...

    Dear Liege
    I am so sorry that I cannot help further on your problem. If you also had any Epic generals that were removed, please list the generals or tell us a date to check and recover those...
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    Dear Liege We have recovered the lost epic...

    Dear Liege
    We have recovered the lost epic generals for you. Thanks.

    Best Regards
    James
  15. Dear Liege I am not sure their instruction....

    Dear Liege
    I am not sure their instruction. Maybe you could try get more information from the representative. Thanks.

    Best Regards
    James
  16. Dear Liege Do you also have other battle reports...

    Dear Liege
    Do you also have other battle reports which show you sent 1 siege one by one please? Thanks.

    Best Regards
    James
  17. Dear Liege We are so sorry that we cannot help...

    Dear Liege
    We are so sorry that we cannot help in this situation. If you have the battle report. We will have a further check and see if we could fix it. And he told me that when you saw the red...
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    Dear Liege Hi, please keep the gold above 100...

    Dear Liege
    Hi, please keep the gold above 100 Million. Our admin who's in charge of this issue will help once he/she comes to office. Thanks.

    Best Regards
    James
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    Dear Liege Please tell us the user id you see on...

    Dear Liege
    Please tell us the user id you see on your old kindle. We will remove all logins to the id and then you will be able to login your account on your old kindle again. Thanks.

    Best...
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    Dear Liege Our developer confirmed that it's a...

    Dear Liege
    Our developer confirmed that it's a display bug. It's already 100% indeed. It will be fixed in the next App Store update. Thanks.

    Best Regards
    James
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    Dear Liege We are so sorry to hear that your...

    Dear Liege
    We are so sorry to hear that your account was hacked. Please contact our in-game support to deal with this kind of problems because we need some personal information to confirm the...
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    Dear Liege We are so sorry to hear that your...

    Dear Liege
    We are so sorry to hear that your account was hacked. Please contact our in-game support to deal with this kind of problems because we need some personal information to confirm the...
  23. Thread: Crypto age

    by James0222
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    Dear Liege Sorry for the inconvenience. We will...

    Dear Liege
    Sorry for the inconvenience. We will report this problem to our developers. Thanks.

    Best Regards
    James
  24. Thread: Can't login

    by James0222
    Replies
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    Dear Liege Could you tell us your user id to...

    Dear Liege

    Could you tell us your user id to check please? And do you play the game on iOS, Android or web browser please? Thanks.

    Best Regards
    James
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    Dear Liege We reported your case to our admin....

    Dear Liege
    We reported your case to our admin. He said that you got 100 Million gold from dismissing the generals. Please contact us again when you have 100 Million gold again. And then we can...
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