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Type: Posts; User: James0222

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    Dear, I have submitted your information to our...

    Dear, I have submitted your information to our relevant department and found these two ID you provide is created in different country. Could you explain it?
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    Dear, do you remember the account ID that you...

    Dear, do you remember the account ID that you lost?
  3. Thread: Old Account

    by James0222
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    Dear, we have submitted your information to our...

    Dear, we have submitted your information to our relevant department. And find out your new account has been offline for over 3 days. We need to make sure you can login your new account before we help...
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    Dear, for this case, could you please kindly...

    Dear, for this case, could you please kindly provide your latest Consumption Receipt that happens in March 30th?
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    Dear, I have submitted your information to our...

    Dear, I have submitted your information to our relevant department to have a check. And the two ID you provide belongs to differents IP. Could you explain it?
  6. Thread: Lost account

    by James0222
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    Dear, you just need to login your Google account...

    Dear, you just need to login your Google account then you can swift to your old account.
  7. Thread: Lost account

    by James0222
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    Dear, our Customer support team has made a check....

    Dear, our Customer support team has made a check. And found your ID 35223441 is linked to a G+ account. We suggest you try to swift to the Google account in-game. g15405735728762869986 Google Info
  8. Thread: Account lost

    by James0222
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    Dear, have you tried to contact our customer...

    Dear, have you tried to contact our customer support via Facebook private message or in-game support? Or please kindly provide me your lost ID and a new ID you create in the same server thank you.
  9. Thread: Account lost

    by James0222
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    Dear, do you still remember the account ID you...

    Dear, do you still remember the account ID you lost?
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    Dear, we have helped you to relink the account....

    Dear, we have helped you to relink the account. Please kindly bind your account to a Google or Facebook account to prevent lost again. Thank you.
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    Dear, our relevant department has made a check...

    Dear, our relevant department has made a check found that ID 14701608 and ID 36467620 belong to different country's IP. Could you explain this issue?
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    Dear, sorry for the late reply. If your problem...

    Dear, sorry for the late reply. If your problem solved now? Please kindly provide your Old Account ID and New Account ID if you need further help.
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    Dear, you need to unlink your old FB account...

    Dear, you need to unlink your old FB account first, please kindly check setting- account.
  14. Dear, for this case, please kindly contact our...

    Dear, for this case, please kindly contact our customer support via Facebook private message or in-game support. Thank you.
  15. Thread: Lost account

    by James0222
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    Dear, I have submitted your info to our relevant...

    Dear, I have submitted your info to our relevant department. They had helped you to link your account. Please kindly login to have a check. Thank you.
  16. Dear, for this case, I suggest you try to contact...

    Dear, for this case, I suggest you try to contact our customer support via Facebook private message or in-game support. Thank you.
  17. Thread: Lost account

    by James0222
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    Dear, could you remember your OLD account ID?...

    Dear, could you remember your OLD account ID? Please provide both your old id and your new one. Thank you.
  18. Dear, I have submitted your information to our...

    Dear, I have submitted your information to our relevant department to have a check. They said have helped you to link your account yesterday. Please kindly login to have a check. Thank you.
  19. Thread: Lost account

    by James0222
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    Dear, if you can remember any information about...

    Dear, if you can remember any information about the account you lost, you can provide us here or via the in-game support or Facebook private message. Thank you
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    Dear, sorry for the late reply. I submitted your...

    Dear, sorry for the late reply. I submitted your info to our tech team. And they say ID 24603096 has linked to a Google Account and it has login record today. Do you get your account back?
  21. Thread: Lost account

    by James0222
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    Dear, do you remember the account ID that you...

    Dear, do you remember the account ID that you lost?
  22. Thread: Deleted game

    by James0222
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    Dear, could you explain your problem more...

    Dear, could you explain your problem more specifically? Do you mean you could not find our game in Google Play?
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    Dear, could you remember any infromation of the...

    Dear, could you remember any infromation of the account you lost?
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    Dear, do you sure you enter a correct server? You...

    Dear, do you sure you enter a correct server? You can try to enter the server your Account 27586505 in and create a new account. Then provide the new account to us. Thank you.
  25. Thread: Reconnect

    by James0222
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    Dear, could you provide the id of your old...

    Dear, could you provide the id of your old account and the new one?
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