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I have same issue, i got my account back and also lost the 26 generals i had, so made a ticket and wait for answer..
Next i tried use my spiritual Beast, and that's bugged as well because it's...

Something happend doing the update and the switch account button is now the same as link account.

If reinstall game:
- facebook will be linked if pushed on switch account
- google play the same...

Its the same with construction and research helmet..1800 gems lvl 3..the same as 9 lvl 1 😑

Think it can hold more the higher lvl keep you have + lvl 2..

But i see its food everyone is needed for wall and keep upgrades..

Solo:
-Make sure you only fill food inside ally storage...

Suggestions:

"more activity on forum"
- add announcements and updates (news and bugs)
- faster responding and activity on bugs and fixes
- be more visible for players

"faster support"
-...

The switch account button is broken as it is being equal to the link account button so people will loose their accounts when trying to switch when adding new account..
please fix this as i have lost...

ok..click evony icon..game loads..you see the game loads your city..the first 3 buttons appear..ally, quest and mail...there you fast click mail button