Search:

Dear Liege
Hi, our admin told me that the account login is normal and the activities log we can see was around 10 hours ago. If you could login the account from another device. You could re-link it...

Dear Liege
Our developer didn't elaborate further for me. But he just said that if the melee troops get into melee range with the archers, there's not much the archers can do. Thanks.

Best...

Dear Liege
Please create a new account on the server and link it to your facebook or Game Center/Google, and then please also give us this new monarch ID so that we could re-link the account for...

Dear Liege
We are sorry for what have happened to you. But we don't regconize account sharing or trading that we cannot do anything against it for you if you didn't create the account. If you have...

Dear Lieges
From this december on, we will be giving away 1000 Gems to every lord and lady each month. All you need to do is just to fill in simple forum info and Monarch ID, and wait for the gems...

Dear Liege
Sorry for the inconvenience. For security purpose, if you ever made any purchase, please link or attach the screenshots of your most recent purchase history by PM as a proof of account...

Dear Liege
We can see that the account is still linked to the game center G:8139586185 and it's still generating gameplay data. So we are so sorry that we could not help re-link your account. We...

Dear Liege
We've retrieved your main account now. Thanks.

Best Regards
James

Dear Liege
We've retrieved your main account now. Thanks.

Best Regards
James

Dear Liege
We've retrieved your main account now. Thanks.

Best Regards
James

Dear Liege
One of your most latest receipts screenshot is needed for us to confirm the ownership. You may send it to me via PM. For google receip, you could just copy and paste the receipt number...

Dear Liege
Please create a new account on the same server and tell us the monarch id of the new account. And then we could relink the account for you. Thanks.

Best Regards
James

Dear Liege
The account is still linked to both facebook and google. You may try to switch to the linked account which will let you retrieve your account on the device. Thanks....

Dear Liege
Please create a new account on server 136 and give us the new monarch id and then we could relink the account for you. And please remember to link your new account first. Thanks.

Best...

Dear Liege
Please create a new account on the same server and tell us the monarch id of the new account. And then we could relink the account for you. Thanks.

Best Regards
James

Dear Liege
We can see that ⚡thunder⚡ is a level 1 account on server 122. Please confirm that it's the account you wanted to recover. Thanks.

Best Regards
James

Dear Liege
Sorry for the inconvenience. Could you tell us your user id number to check please? Thanks.

Best Regards
James

Dear Liege
Sorry for the inconvenience. Please post or send PM to me with the screenshot of your Google/Apple receipts or purchase history and then we could manually confirm your missing orders. You...

This is indeed a cool feature. I totally agree with you.

Dear Liege
We've just tried to remove all logins to this account. Please try again and see if you could login your old one. Thanks.

Best Regards
James

Dear Liege
Our developer could login your new account without any problems. Please try again and see if it's fixed now or not. Thanks.

Best Regards
James

Dear Liege
It's a bit complicated between anything sent from your device to our server. So we would like to know your monarch id and device model so that we could at least locate your game data and...

Dear Liege
Hi, sorry for the inconvenience but as I said before, we need before and after screenshots so that we could see the difference. And then we could submit an issue to our developers. I am...

Dear Liege
Did you see any error message or which account you got after trying to switch please? Thanks.

Best Regards
James

Dear Liege
If you still keep the battle reports for before and after the buff issue. Please post them here. You may upload them to imgur.com and then post the link(s) here. And then we will have a...