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Type: Posts; User: FatalsRealm

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    Game Problems after recent update

    After this last update I am unable to do anything in the damn game without it disconnecting on me and not registering the actions I just made! I know many players on my server alone are having this...
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    There was an in game email sent to all players...

    There was an in game email sent to all players stating the game would be down for updates........
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    I can access my account yes thank you James. How...

    I can access my account yes thank you James. How do I go about recovering everything that was lost over the past 5 days? Thank you for replying
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    581581 Here are the screen shots of everything...

    581581

    Here are the screen shots of everything I lost. 4 of them are attacks that came in after I couldn't log on and how many troops and how much resources I lost with each, 1 shows my resource...
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    Buck when you send troops out to pvp when you're...

    Buck when you send troops out to pvp when you're under truce you forfeit the truce it doesn't kick back on when they come back you have to use another one otherwise your city isn't bubbled any longer
  6. I have the same problem. My account came unbound...

    I have the same problem. My account came unbound when switching to a different one and lost 5 days ago. 2 nights ago cs replied that they recovered my account but when I logged in it was still the...
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    I contacted my bank, told them if I don't have it...

    I contacted my bank, told them if I don't have it resolved by tomorrow morning I want to file a charge back on every charge with this game. Customer service shouldn't take 6 days to fix something...
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    Nope and today was day 5, by the time they reply...

    Nope and today was day 5, by the time they reply to me either here or in game (since they didn't reply when I told them it didn't switch it) it will be 6 days then. I'm really pissed now
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    580 Here's just a couple of the purchases I've...

    580

    Here's just a couple of the purchases I've made as verification that this is indeed my account. I have over 27 screen shots of purchases, hundreds of dollars worth, that I'm on the edge of...
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    579 And here's a screen shot of the same...

    579

    And here's a screen shot of the same monarch# of the new account I posted in the reply above being attacked yesterday, after I was told my account has been restored, which if it was restored I...
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    577 578 Hopefully these screen shots upload...

    577

    578

    Hopefully these screen shots upload I've been waiting 5 days now and by the time I get a reply it will be 6 days. CS replied once saying it was fixed, I messaged them from the new...
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    For some reason I can't post screen shots here...

    For some reason I can't post screen shots here but I keep messaging in game support from the new ID because my regular account still isn't logging up when I load the game
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    The ID that is logging in when I load the game is...

    The ID that is logging in when I load the game is 16431976 but my original ID of my missing account is 16122995
  14. Back up system for unlinking accounts

    I myself have had this problem twice now and the lack of customer support makes it very frustrating when they take 3 or 4 days to even reply to your ticket cause they suck but, why can't you guys...
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    I'm becoming very agitated here and I've already...

    I'm becoming very agitated here and I've already opened a desk file with my cc company that I just need to give them the go ahead to file charge backs for everything I've spent here. 0559 est...
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    I'm actually sitting on that new account, I...

    I'm actually sitting on that new account, I replied to in game cs within 5 minutes of their reply and heard nothing back. My account sat wide open for the past 3 days and it would be nice to be able...
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    James please help, I've closed the game...

    James please help, I've closed the game completely and reloaded it yet that new monarch is the account coming up not my original account
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    Sticky: This post is just a sticky of what this topic is...

    This post is just a sticky of what this topic is about, if you have a problem make a new thread under this topic that's why not a single one of you have gotten a reply, learn to read.
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    Well I was informed that my account has been hit...

    Well I was informed that my account has been hit multiple times now and I'm sure I've lost every troop and subordinate city by now. I posted for help over 24 hours ago and have yet to receive a...
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    If you follow old mechanics actually it's ground...

    If you follow old mechanics actually it's ground kill calvary, ranged kill ground, and calvary kill ranged and here's why, say you start at 350 range for example and that's the set range of archers....
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    Posted this 10 hours ago. Posted to cs in game 12...

    Posted this 10 hours ago. Posted to cs in game 12 hours ago. If my shield is down and I lose anything it will be returned or I will get a few hundred (actually probably closer to thousand) dollars...
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    Builder I would. My VIP is almost 12 on a new...

    Builder I would. My VIP is almost 12 on a new server and my account came unbound from switching between accounts and if I am hit and my troops and rss are wiped while waiting to have my account...
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    Lost account!

    While managing my other accounts my main account has become unlinked from my Facebook and my Google play somehow. My truce runs out in a couple of hours and I really don't want to have to try to get...
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