Seems to be a wide spread issue with logging in. I'll assume you will bubble everyone while you fix the issue, this will likely prevent a lot of stress and anxiety from some of your players.
Type: Posts; User: Gassive
Seems to be a wide spread issue with logging in. I'll assume you will bubble everyone while you fix the issue, this will likely prevent a lot of stress and anxiety from some of your players.
Thank you for the positive outcome, is there somewhere I can post positive feedback regarding this matter. Regards Gary
FYI i will use the rss sent so far as it is troop training event, (as part compensation) so I can at least start playing some role in my alliance here. Note by using the rss and speed ups sent so...
see further attached.301302303304
see further attached.
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Thanks for your reply. this is not acceptable, fair or reasonable. Could you have you supervisor contact me direct either here or email gary.gsconsulting@gmail.com and explain his/her decision...
I am reasonable enough to discuss a compromise on my investment here in the game.
regards Gary
I won't be using the rss or speed ups until we sort this.
The 24 hours would be a good time to sort this since the event is troop training, nice added bonus. Cheers
I'm happy to discuss a compromise but you are way off at the moment
The rss packs you have provided is appropriate to heal my injured troops only
I invested in this game to get myself to a strong position in the game and due to this issue I will struggle to maintain motivation to play and continue to invest if we don't come to a satisfactory...
James, I appreciate the offer, however I think you have missed the point. If I was not locked out of my account then this would not have occurred and I would still have 1.06M troops and 42.1M power...
How are we getting on with this? cheers
While unbubbled (5 days) I was attacked 70 plus times I'm assuming you only need the first rally when I lost all troops? Thanks
see attached showing date of attack. let me know if anything else needed. 290
Appreciate your message see screen shots attached. My alliance reinforced me but were defeated (do you need their reports?) I'm only interested in recovering my T10 troops the others were sub troops...
who do i need to deal with for this to happen?
Now that I'm connected I'll need to be reimbursed for troops lost during lock out. I will heal 150k swords but the rest as detailed in screenshots will need to be reinstated thanks.
The time to sort this was not very good and not to mention stressful, I'll need those troops back
James, I just tried it yes it is now linked. Now what about the 1.06M troops I had before getting locked out? I need these back
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See attached info:
I'm trying to recover ID: 10048893
I'm discussing with customer support from ID: 10561200
and i was asked to start a new game which i have linked to my game centre ID: 13918088...
So how am We going to resolve this? My save has been wiped in game so I'm expecting I'll have troops etc reinstated to where I was prior to this issue