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    Dear Liege You can get the wings from the honor...

    Dear Liege
    You can get the wings from the honor system. Different type of Honors gives different color of wings. Thanks.

    Best Regards
    James
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    Dear Liege Sorry for the inconvenience. Could...

    Dear Liege
    Sorry for the inconvenience. Could you post a screenshot and highlight the place where we should have a check please? You could upload your image file to postimg.org or imgur.com and then...
  3. Thread: Lost account

    by James0222
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    Dear Liege Please try create a new account and...

    Dear Liege
    Please try create a new account and link it. And then give us the new user id so that we can help. Thanks.

    Best Regards
    James
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    Crypto Age forum is lived now!

    Crypto Age is a game, which is based on Evony, that is integrated with the cutting edge and innovative blockchain technology which grants you more control over your in-game items
    and meanwhile with...
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    Dear Liege After the last time I helped a couple...

    Dear Liege
    After the last time I helped a couple of players on the rally problem. Our supervisor told me that we will not help on rally issues again. So I am sorry that I cannot help. If it's...
  6. Thread: Crypto Age

    by James0222
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    Dear Liege I asked our developers about the...

    Dear Liege
    I asked our developers about the issues you posted. Because the Historic Generals has to be bought with Topgames' cryptocurrency that they are still re-making the feature. And some other...
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    Dear Liege Your researches count. But it's not...

    Dear Liege
    Your researches count. But it's not as much as what you expected. We cannot compensate on this issue because the algorithm is applied to all players. Thanks.

    Best Regards
    James
  8. Thread: Crypto Age

    by James0222
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    Dear Liege If possible, please attach a...

    Dear Liege
    If possible, please attach a screenshot for each of the issues you reported which will help the developers figure out the problem easier. Thanks.

    Best Regards
    James
  9. Thread: Android 9.0

    by James0222
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    Dear Liege Please try to capture a screenshot or...

    Dear Liege
    Please try to capture a screenshot or capture a photo so that we will know what the problem exactly is. Thanks.

    Best Regards
    James
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    Dear Liege The current death to wounded...

    Dear Liege
    The current death to wounded algorithm is working this way and it's the same for all players. And our developer said that we will employ a more user friendly algorithm which is closer to...
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    Dear Liege Sorry for the inconvenience. Could...

    Dear Liege
    Sorry for the inconvenience. Could you tell us your user id number to check please? Thanks.

    Best Regards
    James
  12. Thread: Lost account

    by James0222
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    Dear Liege Please double check the new user id...

    Dear Liege
    Please double check the new user id 241661656. It should be a 8-digit number. Thanks.

    Best Regards
    James
  13. Thread: Crypto Age

    by James0222
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    Dear Liege The game will not reset game data...

    Dear Liege
    The game will not reset game data again. Because it's been officially launched now. Thank you.

    Best Regards
    James
  14. Dear Liege We've just re-sent the top 100 reward...

    Dear Liege
    We've just re-sent the top 100 reward to you. And we will see if we can reproduce and fix the bug. Thanks.

    Best Regards
    James
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    Dear Liege Our developer told us that the...

    Dear Liege
    Our developer told us that the current algorithm is working this way for all players. We will adjust the algorithm to a more user friendly way in the next server update. Thanks.

    Best...
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    Dear Liege Does the problem persist please? If...

    Dear Liege
    Does the problem persist please? If it's still happening, please tell us your user id so that we could login your account and see if we can collect any local game log or error logs....
  17. Dear Liege Could you tell us your user id number...

    Dear Liege
    Could you tell us your user id number to check please? Thanks.

    Best Regards
    James
  18. Dear Liege Sorry for the inconvenience. Please...

    Dear Liege
    Sorry for the inconvenience. Please tell us your user id so that we could help. And I am sorry again that I will be absent here for the next week. So please try send in-game support email...
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    Dear Liege There's no clear rules for this...

    Dear Liege
    There's no clear rules for this specific issue. But it depends on how many accounts are involved for a certain kind of user activity patterns. Thanks.

    Best Regards
    James
  20. Thread: Lost account

    by James0222
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    Dear Liege Sorry for the inconvenience. Please...

    Dear Liege
    Sorry for the inconvenience. Please send in-game support ticket and attach the purchase history screenshots for your most recent purchases. Because I will not be available in the...
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    Dear Liege We are so sorry that we don't...

    Dear Liege
    We are so sorry that we don't compensate for rallies when players claim that some of the rally member not joining the attack. Thanks.

    Best Regards
    James
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    Dear Liege Thank you Pyro. I have just forwarded...

    Dear Liege
    Thank you Pyro. I have just forwarded your comment to our developers. For the s39 alts, we would not have known it unless someone reports them. Thank you.

    Best Regards
    James
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    Dear Liege I could not find any battles from the...

    Dear Liege
    I could not find any battles from the log that matches the troop numbers in your screenshots. Please tell us a date to check. Thanks.

    Best Regards
    James
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    Dear Liege So, the difference would be about 23K...

    Dear Liege
    So, the difference would be about 23K T12 Cavalries, is it right?

    Best Regards
    James
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    Dear Liege Hi, Pyro. Our developer told me that...

    Dear Liege
    Hi, Pyro. Our developer told me that he only won 2 battles in SvS. We need more information to know how he could achieve this. But we will start monitoring his activities. Thanks.

    Best...
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